My husband and I recently returned to Halekulani for a 14 night holiday, and it was absolute heaven. The staff are exceptional, they are what really make this hotel stand out from the rest. Every single staff member who greeted us the night we checked in welcomed us "home".
We visited Halekulani for the first time in July/August 2011 for a 10 night stay, and we were so blown away, we decided to return for our fortnight holiday in January.
The hotel is undergoing a renovation project at the moment, so there were a few teams of builders on-site, but they were so discrete that you did not notice them. The rooms have been very tastefully re-fitted with updated furniture and outdoor furniture that at first glance you do not notice the changes.
The huge wide screen tv is excellent.
The wardrobe can be accessed from both the room and the bathroom, so you are able to have both doors open and have a lovely sea view from the bathroom! The in-house toiletries are nothing fancy but worked a treat.
We received a hand written note from Gerald Glennon the General Manager welcoming us back, that was tucked into a lovely floral arrangement in our room upon our arrival, alongside 2 papaya halves, with fresh lime. A cheese board and a bottle of their house red wine was also left for us. The wine was delicious!
The nightly entertainment is enchanting, and the musical men even provide a sunset countdown for you, and take the time to point out the green flash.
We dined at all the hotel restaurants, and returned to Orchid's no less than 6 times for their Onaga "Orchid's Style" dish that has been on their menu for 20 years.
We will be counting the sleeps until we can return to Halekulani and count ourselves exceptionally lucky to be able to have this fabulous hotel as part of our life now.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC