We stayed at the Hotel Renew for five nights in late January. The staff was very pleasant and accommodating, the hotel was very clean and quiet (at least on the 9th floor). Complimentary continental breakfast was ok but served in the main lobby which is very small with limited seating and getting a place to sit can be a bit of a chore, and thus lingering over morning coffee not an option here. The hotel is at the end of Waikiki Beach and therefore, not very centrally located, but again manageable. The rooms have no balconies (which I knew before booking) but in hindsight this turned out to be a real negative for us, as we would have liked to have a place to sit in the evening and soak up the warm air before bed.

The hotel Renew is a great place to stay in Waikiki. Just some steps from the beach and the main shopping road. Friendly staff e.g. great service. Breakfast is simple but ok. Good place/location for a women travelling solo.

We stayed at the Renew for five nights and arranged our transfer using Roberts who we also recommend. The Renew is well located within a block of the beach. We found the staff helpful and courteous. Beach towels, mats and chairs were complimentary. Our room was on the 7th floor, had a sea view, was large and comfortable with sumptuous bedding!

Yep, this place is a real mixed bag. On one hand there truly is amazing service - the front desk staff were professional and helpful. I loved the drink and the towel upon checking in. When our room wasn't ready (we were very early), they took our baggage easily and our room was ready fairly quickly.

The problem is that it's not truly a boutique hotel - it's close, but they are missing the final touches that make it "boutique" and therefore worth the extra cost. Our sheets had codes written on them in black felt marker (really?), the air conditioner was quite loud, the room was extremely dark (the decor is so dark!) and they forgot to replace our towels (although they were super nice about it). I really liked the beds - super comfy.

The thing that made me sad about this hotel was that I was in HAWAII and my room felt like it belonged in Chelsea, NYC. The lobby is SO DARK and cramped, and the rooms are dark and cramped as well. It's on a TROPICAL ISLAND! You would have no clue from the interior. Parts of the hotel do feel slick, but somehow it just feels a bit off. Our room was truly awful - I really regret not getting a nice room with an ocean view.

If it were up to me, I think I would stay elsewhere that felt more like Hawaii - after all, isn't that what we tourists want? But thank you Hotel Renew for being nice to us - the service really was fantastic.