I love Hawaii. I love O'ahu, Honolulu and Waikiki. I've stayed at the Hilton Hawaiian Village a few times. Rainbow and Kalia towers at the Hilton. Lagoon and Kalia towers at Hilton Grand Vacations. This review is about the Lagoon tower, where I am right now!
I like the HHV, I like the location, I like the rooms (especially the view from the Rainbow tower). I don't eat in the restaurants here (too expensive and better alternatives locally ... like the Wailana Coffee House for breakfast).
This is a busy hotel and even with "status" (I'm a Diamond Hhonors member and an Elite HGVC), there's no chance of an upgrade.
I don't think this hotel, and I'm talking HGVC @ Lagoon tower specifically, is representative of HGVC (and I've stayed at loads of them). The service is NOT friendly, it's not Hawaiian.
This is the second time that they have given me the worst room they could have given me based on what I "paid", and this time they said "I should have contacted them, to remind them, that I'm an HGVC Elite" ... the attitude is wrong here, it's just so untypical of HGVC, of Hilton and of Hawaii.
In future, if I can't book the Kalia tower, I'll stay at Hilton rather than HGVC @ Lagoon tower ... but I do love it in Hawaii, I will be back.
- Also Known As:
- Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel
- Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
- Hilton Hotel Honolulu
- Hilton Grand Vacations Club Honolulu
- Hilton Honolulu
- Honolulu Hilton
- Hawaiian Hilton Village
- Hilton Grand Vacations Suites At Hilton Hawaiian Village Hawaii/Honolulu
- Official Description (provided by the hotel):
- When staying at the Hilton Grand Vacations Suites at Hilton Hawaiian Village®, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations Suites at Hilton Hawaiian Village® offers studios, one and two bedroom suites. ... more less
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