Just finished 11 nights there while working w/a client. Hands down, this is hotel has the best guestroom bathrooms of any Hilton I've ever stayed in. Hilton tends to have small & not very well lite bathrooms, but this property is definitely an exception-very large w/lots of counter & shelf space for stuff. Beds were quite comfy & the views, regardless of which side of the building, are great. Had some bumps the first night, but June, Stephanie, & both Michelle's at the front desk did a great job handling those. The one major downside to this property (& they know it) is the guestroom internet access-it's currently wired, but very hit or miss on actually working (the routers for each room are on the wall behind the credenza below the tv-check the drawer where the ethernet cable is or behind the mini-fridge to reset it). The hotel is putting in wireless for all the guestrooms & told me they hope it's done sometime this spring. Otherwise, the hotel is a easy walk to the beach plus numerous shops & restaurants both on Kuhio as well as Kalakawa streets.
Room Tip: Higher floor to reduce road noise, mountain view rooms are cooler in the afternoon & ocean view...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
It’s great to hear that you enjoyed your stay with us while you were on business. I am also glad that you noticed one of my favorite aspects of the guestrooms - the lovely design of the bathrooms. I do apologize about the internet problems you encountered during your stay, but as you are aware, we are in the process of making the hotel completely wireless. And I will be sure to let Jun, Stephanie, and both Michelle’s know that you mentioned them in your great review.
Aloha and Mahalo
Christopher Taylor
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC