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Hilton Waikiki Beach: Traveller Reviews

4.0 of 5
2500 Kuhio Avenue, Honolulu, Oahu, HI 96815
Hotel amenities
Hilton Waikiki Beach
Ranked #13 of 84 hotels in Honolulu
4.0 of 5 stars 1123 Reviews
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1,123 reviews from our community

What travellers say about this hotel
  • Very nice(34)
  • Executive Lounge(30)
  • Ocean view room(30)
  • Pool area(27)
  • Friendly and helpful(20)
  • Flat screen TV(13)
  • Front desk staff(13)
  • Would definitely stay(10)
  • Business center(9)
  • Great location(6)
Traveller rating
    512
    440
    111
    43
    17
Only show reviews for Family (142) | Couples (432) | Business (142)
Date Rating
Gold Coast, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Contemporary Waikiki Hotel”
4 of 5 stars Reviewed 11 February 2012 via mobile
2
people found this review helpful

My family and I really enjoyed the 8 nights spent here. The room was really clean, comfortable and well furnished . The location is also a plus, close to the beach (1 block) and to the rest that Waikiki has to offer.

Quick tip: park next door (Banyon building) for
$10 per 24 H.

In future we will stay again providing the price is under $200

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mjay72 about Hilton Waikiki Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher Taylor, Director of Sales at Hilton Waikiki Beach, responded to this review
14 February 2012
Thank you very much for your review and I am really glad that you had a great time on vacation with your family. I would also like to thank you for mentioning the plus side of our location, a hop and a skip to the beach yet still in the middle of all the action. See you next time!

Aloha and Mahalo!

Christopher Taylor
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“We felt right at home.....”
4 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

After two weeks staying at this Hilton property we felt that we could give an honest review for others. We chose a lower room facing the garden since we both don't enjoy heights and were looking for a quieter place to retire after our busy days in and around Waikiki. It just so happened that we were on the same floor as the pool and found this to be added bonus. Out our door and on to the pool deck. We visited Mac 24/7 many times and found it to be consistently good with friendly wait staff and good sized portions. In mentioning the staff I would just like to say that this is really a stand out group. Always welcoming and always able to help in some way. Thanks to Frills for her first rate customer service, Jose in Mac 24/7 for his warmth and Xi our room attendant for doing such a special job and always having a smile and a nice greeting to the day. There were many more but I just can't remember their names?? We typically rent a condo but we tried this option since our airline was offering a special package and we were glad we did. I just want to mention for others that kitty corner to the hotel there is a ABC store and just past that in one of the apartment towers there is a laundry that was very clean and well maintained. This is one reason we normally like having our own place but in this instance it didn't matter. Oh, and the trio that sings in the open air lounge a few nights a week was an enjoyable way to end the day......hope this helps.

Room Tip: Try for a room on the floor with the pool for easy access.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Christopher Taylor, Director of Sales at Hilton Waikiki Beach, responded to this review
14 February 2012
Thank you for your great review. I am glad the lower floors worked out to your advantage. Most people will agree with you that the portions at Mac 24/7 are very generous, I’m full just thinking about it! I will be sure to let everyone you mentioned know how they made your stay that much more memorable and enjoyable. Hope you had safe travels home, and please come see us again.

Aloha and Mahalo!

Christopher Taylor
Director of Sales & Marketing
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Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Unbelievable GOOD !”
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

We did stay at Hilton Waikiki, Honolulu and booked on special rate. Considering low rate and being off the beach, realistically we exspect to get so-so hotel. When we checked in - this property is OUTSTANDING ! Just remodeled and have nice VERY comfortable beds, view and perfect location (just block off the main street & beach). Lobby bar, free lobby Wi-Fi, personell is friendly & helpful. The Manager is THE BEST. Over all they did very good job on remodeling, we love this place and WILL stay there again. Thank you!!!

Room Tip: If you are Hilton Honor member - please ask hotel direct, aboiut possible upgrades. Check direct we...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Christopher Taylor, Director of Sales at Hilton Waikiki Beach, responded to this review
13 February 2012
Thank you very much for your 5 star review of the hotel. I am glad you had a great time here and that we exceeded your expectations. Hopefully we made your vacation that much more exciting and pleasant. Hope you had safe travels home and we will be looking forward to seeing you again.

Aloha and Mahalo!

Christopher Taylor
Director of Sales & Marketing
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Good choice”
4 of 5 stars Reviewed 7 February 2012

Good location only 1 block from Waikiki beach and short walk along the sea front to the shopping area.

Many restaurants within easy walking distance but it’s also worth checking out the one in the hotel (Mac 24/7) – the food is good and the prices reasonable for a hotel, not fine dining but casual Diner style.

Rooms are a good size with BIG beds and bathrooms with a proper walk-in shower! Clean and comfortable. All rooms seem to have balconies but you need a head for heights, they are not enclosed and not substantial. No WiFi.

The pool is on a roof but not at the top which means it gets a lot of shade from surrounding buildings. It’s not the most attractive feature bare and very windy – don’t know it it’s always like that but who goes to Waikiki for the pool?

Like: location, restaurant. Dislike: pool, no wifi.

Room Tip: Avoid some road noise with a higher room.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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Christopher Taylor, Director of Sales at Hilton Waikiki Beach, responded to this review
13 February 2012
Mahalo for your great review, I am happy to hear that you had a wonderful time here at the Hilton Waikiki Beach, and thank you again for mentioning how good Mac 24/7 is! I would like to mention that we are in the process of making our hotel completely wireless and should be 100% up and running by late spring/early summer. Hope you had safe travels home, come back again soon!

Aloha and Mahalo!

Christopher Taylor
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Top Contributor
68 reviews 68 reviews
Reviews in 38 cities Reviews in 38 cities
66 helpful votes 66 helpful votes
“Best Hilton bathroom ever!”
4 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

Just finished 11 nights there while working w/a client. Hands down, this is hotel has the best guestroom bathrooms of any Hilton I've ever stayed in. Hilton tends to have small & not very well lite bathrooms, but this property is definitely an exception-very large w/lots of counter & shelf space for stuff. Beds were quite comfy & the views, regardless of which side of the building, are great. Had some bumps the first night, but June, Stephanie, & both Michelle's at the front desk did a great job handling those. The one major downside to this property (& they know it) is the guestroom internet access-it's currently wired, but very hit or miss on actually working (the routers for each room are on the wall behind the credenza below the tv-check the drawer where the ethernet cable is or behind the mini-fridge to reset it). The hotel is putting in wireless for all the guestrooms & told me they hope it's done sometime this spring. Otherwise, the hotel is a easy walk to the beach plus numerous shops & restaurants both on Kuhio as well as Kalakawa streets.

Room Tip: Higher floor to reduce road noise, mountain view rooms are cooler in the afternoon & ocean view...
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 9 more reviews by txrus for Honolulu
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher Taylor, Director of Sales at Hilton Waikiki Beach, responded to this review
13 February 2012
It’s great to hear that you enjoyed your stay with us while you were on business. I am also glad that you noticed one of my favorite aspects of the guestrooms - the lovely design of the bathrooms. I do apologize about the internet problems you encountered during your stay, but as you are aware, we are in the process of making the hotel completely wireless. And I will be sure to let Jun, Stephanie, and both Michelle’s know that you mentioned them in your great review.

Aloha and Mahalo

Christopher Taylor
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Waikiki Beach

  • Hilton Hotel Honolulu
  • Hilton Honolulu
  • Hilton Waikiki Prince Kuhio
  • Prince Kuhio
  • Honolulu Hilton
  • Radisson Waikiki Prince Kuhio
Address: 2500 Kuhio Avenue, Honolulu, Oahu, HI 96815
Price range (per night):* 102 AUD - 273 AUD

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