Although staying in a mansion has a unique appeal, this property needs a lot of work. The website photos are very deceiving.
We noticed that sad fact as soon as we pulled into the driveway - peeling paint, shabby front lawn, and a dark entrance - which killed our enthusiasm. When we entered the lobby area, the house was dark and seemed deserted, most of the floor and stairway were covered with a hideous and dirty green rug, and there was a musty odor.
We rang the bell as a note instructed and Don, the Manager, appeared. He was friendly, we chatted briefly, and he had some tourist information available. He pointed us to our room and we went upstairs.
The room door did not quite fit the doorway but were able to close and lock it. The room and bathroom were quite large so that was a nice feature and it was relatively clean. It did not have the same musty smell as the lobby. The bed seemed new enough and the mattress was comfortable. The windows had old shades that did not work well and were dirty and half shutters which did not stay open.
The room had an old tv with some cable channels. It worked fine but my boyfriend did not like the fact that it was a pre-remote control-era tv. The rest of the furniture was appropriate for the setting but the bathroom also needs a facelift. There was a large, antique dresser in the bedroom but when I opened three of the drawers, I saw trash - used wrappers, receipts, etc - that had been left by other guests.
The location of the property is a good one if you would like to tour the mansions or visit the Tennis Hall of Fame. It is conveniently located on Bellevue Avenue which is just far enough away from the craziness of downtown but a pleasant walk to restaurants, the Cliff Walk, and First Beach.
The next morning, we went to the dining room for breakfast but this was also disappointing. I have read the other reviews about the great coffee and breakfast here but cannot imagine it is the same place. Although Don popped in to chat with everyone, the coffee was terrible, the breakfast was an assortment of cereal that is left in containers (we saw it the night before), and there were a few bananas and a bowl of cut-up fruit that was past its prime. The dining room itself was spacious and had that mansion feeling but the huge windows looked out into the backyard which also needs a lot of work.
We felt no need to linger in the room so we checked out and that is when we learned that this property only accepts cash payments. We were not told that when we made the reservation and I do not recall seeing that on the website. There are ATMs in the nearby shopping center but I found this to be quite odd and inconvenient.
I cannot recommend this property. There are so many nice inns and hotels to visit in Newport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC