Upon entering the room the door was hanging from the top hing and I had to ram it shut. I notified my guest to be sure it wasn't left ajar for intruders. We then poured a glass of wine and sat down, her on the bed and I in the chair. From the chair I noticed a spot on the sheet. We then further inspected the sheets and found hair and a dusty footprint on the sheet as well. When I picked up the phone to call front desk there was another long black hair tangled around the earpiece. Someone came up and after observing the conditions agreed that we needed a new room. We were told to meet him at the third floor at which time we were given to drink tokens for the lounge and keys to a new room. After finishing our glass of wine we went to the pool and spa to relax. The jets were not working and pool had a thick white film on the surface. We left. The next day we tried the pool again after breakfast...still the same condition and the front desk was notified. She said that they would "reset" the jets and they would be working later. We decided if we could not relax at the hotel as planned we would go for a walk around Lake Scranton. When we went to leave the exit doors were not funtioning and we had to force it open manually to escape. The walk was great and upon our return we again went to the spa which still was not in operation. I was now upset. The front desk said "oh none fixed it yet, we get maintenance". maintenance appeared and looked confused. After entering the mechanical room several times he informed us that he was off the clock and on his time and that it would have to wait. Needless to say i was not happy. We stayed here because we wanted to attend the comedy club on the premises. Next time we will stay elsewhere and take a taxi. I is obvious this establishment isn't looking for repeat business.

Stayed here as close to the eye clinic. Outside of hotel is certainly not that good but the rooms were adequate and I thought they were very clean and roomy. I'm very surprised that someone would even mention bedbugs as that's a low blow and I certainly thought our room was exceptionally clean as was the rest of the facility. Breakfast was the usual cereal and waffle fare but scrambled eggs, bacon, and home fries was an added bonus on our weekend stay. Certainly a reasonable Place to stay and we would not hesitate to return.

Hotel needs updated. Rooms are clean, but they smell bad. They have a nice fridge and microwave in the rooms. They serve an OK free hot breakfast every morning. Staff may be considered a little unproffessional, but I think that is good, they treat you like friends. Unfortunately, the choices are limited in thisn city, either high price or junky. Look at the hotels in Dickson City or Wilkes-Barre. They are much better.

I booked this hotel as a "top secret deal" It was advertised as a three star hotel. I would struggle to call this a two star hotel. After realizing that we were staying here, I checked the bed bug registrey and they are on it. The staff wasn't overly accomodating and the facility made me feel suspicious.

It appears as though they have begun updating this hotel. Compared to the pictures on this site, some changes have already been made. I only paid $115.00 total for two rooms on a Friday night, so I couldn't complain about the price.

For the most part the faciltiy was clean, but dated. Breakfast was akward and cold. There is half self service and half table service. The server seemed confused when she brought back the food. She just put it all on the table and walked away. Very little interaction with the guests. They had two waffle makers but the waffle batter was empty for the entire time we were there.

On our way to check out, the room attendant stopped me to ask what room I was staying in. I didn't tell her. When I asked her why, she wanted to know if I was checking out or just leaving for the day. When I told her we were checking out, she said "great" and walked away.

This hotel does allow pets, something I did not realize until we got to our room and heard barking dogs. This wasn't that big of a problem, as the owners soon returned and the dogs were quiet for the rest of the stay.

Overall, I would recommend other places to stay in Scranton. Maybe once the rennovations are complete this Clarion will make a comeback. Right now, I wouldn't suggest it.