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Microtel Inn & Suites San Antonio Northeast: Traveller Reviews

2.0 of 5
3911 North IH-35 (Pan Am Expressway), San Antonio, TX 78219
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Microtel Inn & Suites San Antonio Northeast
Ranked #204 of 342 hotels in San Antonio
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    10
    7
    4
    7
    13
Date Rating
Fargo, North Dakota
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Rooms in pictures were not what I stayed in”
2 of 5 stars Reviewed 26 January 2012

My husband and I stayed here as a date away from our children and our first time in San Antonio. We are budget guests, so typically we are use to cheap rooms, but this was worse than what we usually stay in. Outside and main lobby, just like the pictures. It looked nice and we were excited for our stay. The young man that helped us our whole stay, was WONDERFUL! He told us a resturant to go to, sites to see and upgraded us to a 'suite' since room we reserved online was filled. I would hate to see what a regular room looked like, because the suite was not a suite, it was awful. Lights would flicker (just like in one of those scary movies), refridge really didn't work and was really old, cabinet doors were hanging by one hing, drawers would not come out, tv was an old tube one, carpet was gross and we actually laid all the towels on the ground to walk on (husband's idea), and plumbing faucets would move when using. We laughed our whole stay, because it was extremely funny that this was our date. Room is decorated in the 70's. Ice maker down the hall, I swear was from Germany in the 1930! The image what you see with a couch, wall with counter, then bed, then a window nook with mattress; that is what I assume our room would look like if it was updated, but it was not. They are remodeling, so maybe we were just the 'lucky' ones to get one that wasn't remodeled. Bedding in image, that is not what we had. I do not remember the room number, but it was on the main floor, down the hallway on the right hand side of the front desk. Last unit on the rightside of the hallway. Breakfast...either they do not serve it, or it is only on the weekends, and we stayed during the week. Either way, there was not one availble for us. This was our 1st microtel stay and will probably we our last. My parents always stay at them and say there are nice. I really would not stay here again, but we can look back at our 'date' and laugh! Oh...we did think it was hard to get to and hard a resturant or fast food joint nearby. We ended up grabbing ice cream from a gas station. I made my husband stay with me the whole time, because it is kind of a scary area.

  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask msum_rose about Microtel Inn & Suites San Antonio Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Wonderful Bed and bedding”
4 of 5 stars Reviewed 23 January 2012

The property is 10 years old and it is a little worse for the wear. However, it was clean. The beds were some of the best I've ever slept on. Nice linens and pillows. This Microtel is difficult to find - best to have a GPS and even then we had a couple of wrong turns (or call for directions). We didn't like that there was no coffee in the room - but all you can drink downstairs (and it was good, just inconvenient). Our room was top floor (third) facing on coming freeway noise (noise does travel up). I think if we had a front facing room, it would have been more quiet. Also there are trains close enough to hear the whistles and some track noise. I may never be back here, however, I would recommend it to most.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SunnyDaizePHX about Microtel Inn & Suites San Antonio Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joplin, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Rude staff and horriable rooms”
1 of 5 stars Reviewed 6 January 2012

This hotel is NOT new. They were in the process of putting new(ish) carpet in some rooms during our stay. The hotel room was awful. The water, didn't just drip or trinkle, it poured out of the faucet all druring our 4 night stay. It was reported to the front desk 3 times and was never fixed. Our tissue box pulled away from the wall each time you would grab a tissue, the towels smelled of smoke, in a non-smoking room, our hair dryer would NOT work and the room smelled bad along with dust and grime everywhere. The refrigerator was NOT plugged up when we got there and never cooled so we couldn't use it.
The older lady at the front desk was very rude to me and 3 other guests. She acted like it was a problem to help me.
The location is on a side road and not very easy to get to fast food locations.
I WOULD NOT recommend this room by any means....not even for the price.
AAA rated this AAA diamond.....NOT!! & I'm filing a complaint with them as well.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“My first Microtel Experience”
5 of 5 stars Reviewed 16 December 2011

It was a brand new hotel with wonderful beds, decorated nicely with a pleasant staff. I would definitely stay there again.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Imacubfan about Microtel Inn & Suites San Antonio Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Senior Contributor
29 reviews 29 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Okay”
3 of 5 stars Reviewed 26 November 2011

Was okay for a one night stay. The blow dryer didn't work. The kleenex box was empty. When we went to the continental breakfast everything was gone and we had to ask someone to replenish the supply.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Microtel Inn & Suites San Antonio Northeast

  • Microtel San Antonio
  • San Antonio Microtel
Address: 3911 North IH-35 (Pan Am Expressway), San Antonio, TX 78219
Price range (per night):* 58 AUD - 93 AUD

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