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Days Inn San Antonio Northwest / Seaworld: Traveller Reviews

2.0 of 5
6010 NW Loop 410, 410 Loop & Ingram Exit, San Antonio, TX 78238
Hotel amenities
Days Inn San Antonio Northwest / Seaworld
Ranked #156 of 342 hotels in San Antonio
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    14
    13
    4
    6
    9
Date Rating
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“You get what you pay for”
2 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

We were staying for only one night in San Antonio over Christmas and just needed something clean and comfortable. This Days Inn was cheaper but I would not stay there again. The carpet and bed covers were old and dusty and the decor was not inviting. The bathroom was clean, but fixtures were so cheap that the plastic curtain came unhinged easily, and the toilet was close to getting clogged. The hotel was full so when we went down for breakfast in the morning there was hardly anything left, but we could see there was not much choice to start with. Would not recommend.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask vhch about Days Inn San Antonio Northwest / Seaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“don't be fooled by the granite in the pictures...”
2 of 5 stars Reviewed 29 December 2011

I thought this would be a great place to stay based on the pictures and other sites reviews. Boy was I wrong! The first room we were issued (non-smoking) reaked off cigarette smoke, so strong it was like someone had just been in there smoking. I called the front desk and the issue was resolved quickly with a new room. This one was much better, however on our way to the room we walked by a room full of people snorting cocaine on the bed!!! With their door wide open! I don't suggest this place for the price I paid. The front desk worker was very nice and helpful however.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Decent place to stay for the money”
3 of 5 stars Reviewed 2 July 2011
1
person found this review helpful

We stayed here for a week and it was clean and comfortable. Close to good places to eat and the amusement parks. Pool is about the size of postage stamp, but that didn't matter because we just used it as a place to sleep. We used www.texastourism.com to book the room. Got a good rate.

  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“I Survived the Great Towel Dearth of 2011”
2 of 5 stars Reviewed 1 May 2011
2
people found this review helpful

This hotel cost me $286 for 3 days, which turned out to be about $285 too much. First of all, the sign outside claimed you could get a room for 49.99 for one person, and since there were 3 of us, I guess they wanted to make sure they could reclaim the damage that 3 customers would do to their worn carpets and shoddy bathroom, so they jacked us for almost 300 bucks. We reserved far ahead of time online.The price goes up on Fridays and Saturdays because apparently there is a huge demand on weekends in San Antonio for overpriced lame hotel rooms. I can understand if it was Honolulu, or New York...but, San Antonio?? The beds were ok, and the people at the front desk were very friendly, though, I do have to mention. The tv's are little bitty low-def tube types that people can't even give away on craigslist nowdays, so don't go there expecting a home-theater-in-my-room experience.
The continental breakfast was apparently aimed at people on a hunger strike, although admittedly the orange juice was good.
The biggest problem, however, was the towel shortage. We had to go to the front desk several times to get more towels, get our towels back (they left us with 1 lousy towel one day AFTER I had told them the day before that we wanted more towels), and each time, they would apologetically hand us a postage stamp made of terry cloth and say, "sorry, we have to really keep track of these towels because our guests take them." Am I missing something? Has our society degerated so bad that we are actually stealing bad towels that are so tiny and non-absorbent that they couldn't wick moisture off of a lizard in a drought? Anyways, it was irritating, whatever the reason, to have to continually visit the front desk and beg for towels so we could use the shower in a place we plunked down $286 (in advance).
They also had a sign at the desk (in very small print, in hopes that nobody would notice) that there is a $1.50 surcharge each day for use of the safe, and if you don't use it, they will refund your buck fifty per day. We asked for and got ours back, but left wondering why they operate that way.
Looking back, I guess I should have stuffed all my alloted towels into the safe, and taken them out at night and gloated over them when nobody was looking. Of course, if I had done that, then I wouldn't have gotten my $4.50 back.
This was our third (and final) chance we were giving Days Inn. We had 2 other rather disappointing experiences with the Days/Comfort/ Whatever Inn chain (and I know from reading this, you may have decided that I am picky, but believe me, I'm NOT--). I will look elsewhere from now on.

  • Stayed April 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask darnsuz about Days Inn San Antonio Northwest / Seaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe Avera, Guest Relations Manager at Days Inn San Antonio Northwest / Seaworld, responded to this review
17 May 2011
First of all thank you for your review. We always want to hear what our guests have to say about our hotel, good or not so good, so that we can work to make every stay as enjoyable as possible. We will share your comments with our staff and take your recommendations to heart when adding amenties to our property
Secondly, please accept our apologies for our not living up to the standards you expected. We make every effort to provide safe comfortable lodging for our guests at a reasonable price
We make sure that we meet and exceed all the standards and requirements guests expect from a Days Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grandfalls, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“GREAT HOTEL NICE AND COURTEOUS WE WILL STAYING HERE AGAIN!”
5 of 5 stars Reviewed 17 July 2010

WE USED A TRAVEL WEBSITE TO GET OUR RATES BUT IT WAS CHEAPER.....we went to hotel to see i we could check in early it was bout 1pm and the clerk (RAE) was on the phone with a customer so of course she told me just a minute. no problem she was very courteous and asked how she could help and i asked her if we were able to check in early she said of course let me see which rooms are ready i requested 1st floor w/ fridge/micro and she gave us one just like that we didnt even have to wait until the 3pm check in time. we walked in to room very clean no masking perfumeing spray just clean. however there were no towels and we told housekeepin which was just 5 rooms down and now she had MAJOR ATTITUDE!!!!! she said "what room are u in? we told her and then "and there WAS NO TOWELS IN THERE? no my son told her. i am like we just barely put one bag in there and u think we took towels already...so we got the towels.well at 3a.m. we finally called the front desk and told them our a/c unit stopped working and the young man in front was very understanding and gave us 2 room keys and told us to go look at them and make sure everything was fine and choose one they were both on 2nd floor however it was right infront of pool so that was a plus we chosethe 1st room we looked at and moved all of our stuff for a week and 3 sm. children. got everyone settled and slept. COMFORTABLY. ROOM WAS CLEAN SMELLED NICE. BATHROOM WAS SMALL BUT DID THE TRICK. TUB WAS NICE GRANITE SURROUND WHITE TUB WITH SHOWER HEAD THAT HAD ADJUSTIBLE SPRAY. ROOMS LOOK JUST LIKE IN PIC WITH 2 BEDS ON WEBSITE ONLY DIFF. WAS WE HAD A WHITE FRIDGE. OVERLOOKING THE POOL. RIGHT OFF INTERSTATE NOISE WASNT THAT BAD DIDNT EVEN NOTICE ONCE IN ROOM...NOW TIME FOR BREAKFAST DONT PAY FOR FULL BFAST U GET IT ANY WAY .WE JUST PD EXTRA 4.00 CUZ THERE WAS 2 OPTIONS COMPLIMENTARY OR FULL HOWEVER LIKE I SAID YOU GET IT COMPLIMENTARY. BREAKFAST WAS GOOD THEY HAD CEREAL, MUFFINS, BAGELS, TOAST, JELLY, CREAM CHZ, OATMEAL, APPLE/ORANGE JUICE, COFFEE, FRUIT, AND DO IT YOURSELF WAFFLES! NO EGGS OR BACON BUT HEY THIS TASTED REALLY GREAT TOO!!! AND MY KIDS PREFERED CEREAL, WAFFLES AND OATMEAL. THE LADIES KEPT THE BFAST AREA REALLY CLEAN & WERE VERY POLITE. HOWEVER THE SPACE WAS SMALL AND DID GET CROWDED BUT NO PROBLEM WE JUST ATE EARLIER THE NEXT DAYS. THE POOL WAS SMALL BUT WE ENJOYED IT. WE WERE ABOUT 7-10 MINS FROM SEAWORLD AND 18 FROM DOWNTOWN. the only bad thing i have to say is that the beds r not queen another review also stated this never the less they were VERY COMFORTABLE AND PILLOWS WERE JUST AS COMFORTABLE!!!! THIS IS THE BEST STAY I HAVE HAD IN SAN ANTONIO

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Days Inn San Antonio Northwest / Seaworld

  • Days Inn Northwest Seaworld
  • Days Inn San Antonio
  • San Antonio Days Inn
Address: 6010 NW Loop 410, 410 Loop & Ingram Exit, San Antonio, TX 78238
Price range (per night):* 49 AUD - 101 AUD

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