This hotel cost me $286 for 3 days, which turned out to be about $285 too much. First of all, the sign outside claimed you could get a room for 49.99 for one person, and since there were 3 of us, I guess they wanted to make sure they could reclaim the damage that 3 customers would do to their worn carpets and shoddy bathroom, so they jacked us for almost 300 bucks. We reserved far ahead of time online.The price goes up on Fridays and Saturdays because apparently there is a huge demand on weekends in San Antonio for overpriced lame hotel rooms. I can understand if it was Honolulu, or New York...but, San Antonio?? The beds were ok, and the people at the front desk were very friendly, though, I do have to mention. The tv's are little bitty low-def tube types that people can't even give away on craigslist nowdays, so don't go there expecting a home-theater-in-my-room experience.
The continental breakfast was apparently aimed at people on a hunger strike, although admittedly the orange juice was good.
The biggest problem, however, was the towel shortage. We had to go to the front desk several times to get more towels, get our towels back (they left us with 1 lousy towel one day AFTER I had told them the day before that we wanted more towels), and each time, they would apologetically hand us a postage stamp made of terry cloth and say, "sorry, we have to really keep track of these towels because our guests take them." Am I missing something? Has our society degerated so bad that we are actually stealing bad towels that are so tiny and non-absorbent that they couldn't wick moisture off of a lizard in a drought? Anyways, it was irritating, whatever the reason, to have to continually visit the front desk and beg for towels so we could use the shower in a place we plunked down $286 (in advance).
They also had a sign at the desk (in very small print, in hopes that nobody would notice) that there is a $1.50 surcharge each day for use of the safe, and if you don't use it, they will refund your buck fifty per day. We asked for and got ours back, but left wondering why they operate that way.
Looking back, I guess I should have stuffed all my alloted towels into the safe, and taken them out at night and gloated over them when nobody was looking. Of course, if I had done that, then I wouldn't have gotten my $4.50 back.
This was our third (and final) chance we were giving Days Inn. We had 2 other rather disappointing experiences with the Days/Comfort/ Whatever Inn chain (and I know from reading this, you may have decided that I am picky, but believe me, I'm NOT--). I will look elsewhere from now on.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 May 2011
First of all thank you for your review. We always want to hear what our guests have to say about our hotel, good or not so good, so that we can work to make every stay as enjoyable as possible. We will share your comments with our staff and take your recommendations to heart when adding amenties to our property
Secondly, please accept our apologies for our not living up to the standards you expected. We make every effort to provide safe comfortable lodging for our guests at a reasonable price
We make sure that we meet and exceed all the standards and requirements guests expect from a Days Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC