It had been a while since we stayed here and the commons and room upgrades were impressive. Everything is up to date and well kept. The room service and bar menus are good and very reasonable in price. The pool area was also excellent for our kids. I would highly recommend.

One of the nicer large Sheratons I've stayed at. Nice decor in rooms. Friendly staff.

We stayed for 4 nights during balloon fiesta. We were told there was a hotel shuttle to take us to the park and ride for the fiesta, however everytime we needed the shuttle it was reserved for pilots going back and forth to the airport so we had to walk everywhere, our room didn't get cleaned for 2 straight days and we were out of the room by 3:30am daily, our room key needed to be reactivated literally EVERY time we needed to enter our room, reserved a room with view of the mountains but got a view of the street, walls were so thin we could hear the nieghbors conversation..... Etc overall our stay was poor

We drove down from Denver to see the TOOL concery at the tingley center and stay at this hotel. As a person who works in Guest Services at a 4 diamond hotel in Denver this hotel was awesome. They treated us as if we were VIP's. Jan in the bar is a keeper. She was so sweet and even kept the bar open a little later for all the people returning from the concert. She gave us an amazing place to eat for brunch the next day. The desk staff was very helpful with directions and getting a cab. If you go to Albuquerque you should for sure stay at this hotel!!!

Ken