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Sheraton Albuquerque Airport Hotel: Traveller Reviews

3.5 of 5
2910 Yale Boulevard SE, Albuquerque, NM 87106
Hotel amenities
Sheraton Albuquerque Airport Hotel
Ranked #14 of 145 hotels in Albuquerque
4.0 of 5 stars 96 Reviews
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96 reviews from our community

What travellers say about this hotel
  • Rental car(4)
  • Very good(4)
  • Room service(4)
  • Friendly and helpful(4)
Traveller rating
    38
    44
    7
    4
    3
Only show reviews for Family (15) | Couples (29) | Business (35)
Date Rating
Liberty Township, Ohio
Senior Contributor
28 reviews 28 reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“NIce, clean and close to airport”
4 of 5 stars Reviewed 5 February 2012

The stay started out and finished great. The shuttle driver that picked us up from the airport gave us a quick overview of NM in the 3-min ride from the airport. He was very friendly. The check-in was seamless. The room was clean and comfortable. I had food from room service. Room service was prompt and tasty. The location was great. Very close to the airport (3 min ride) without the noise. I would stay again!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tbtrips about Sheraton Albuquerque Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl Holme, General Manager at Sheraton Albuquerque Airport Hotel, responded to this review
16 February 2012
tbtrips-

We appreciate your kind words about our hotel, fast friendly service and tasty room service are keys to a good nights sleep!.

Come back and see us again-

Thank you
Karl Holme
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
“Best Airport hotel”
5 of 5 stars Reviewed 3 February 2012

Hotel was really clean and room was very nice. The staff here are so friendly and helpful. This location has a 24 shuttle with super nice drivers. When I landed and called from courtsey phone it took about 3 minutes for the shuttle to arrive. I asked about the schedule for the driver upon check in and she said just show up about 5 minutes before you want to leave and he will take you back. Sure enough the next morning I popped on down and the shuttle was ready to go, he took me separately, even though a flight attendant was down there but she said she was waiting for friend and they would leave in 10 minutes. At any other location, you only get on the 1/2 hour service. I loved this feature. I also ate in the restaurant, the pasta was very good. I am a platinium starwood member and I would highly recommend for any business traveler. Even close to the airport, my room was very quiet for sleeping.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kelly l about Sheraton Albuquerque Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl Holme, General Manager at Sheraton Albuquerque Airport Hotel, responded to this review
16 February 2012
Kelly I-

Thank you for your nice comments about our hotel. We feel we have a terrific staff including our Shuttle and Culinary teams. And thanks to our $14M renovation- a great property! Our goal is to be one of the top Airport Hotels in the US and your comments will help us get there.

Karl Holme
General Manager
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Las Vegas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“great location, pet friendly!”
4 of 5 stars Reviewed 26 January 2012

The wife, dog, and I stayed here during an interstate move. The location made it fairly easy to find, and it was the only high-end pet-friendly hotel in southern Albuquerque. All of the pet rooms are on the fourth floor. The pet deposit charge is minimal, but they do have a pretty ridiculous (three-page) release that they'll want you to sign. We just, uh, forgot.

The decor is very Frank-Lloyd-Wrightish, sort of a 50's-era take on ultra-modernity. Bed was nice but the bathrooms, while functionally fine, were sort of lacking in terms of style and size.

We ordered room service from the kitchen. While predictably not cheap, it arrived in record time and was quite delicious.

Overall, the staff was extremely friendly and helpful, the decor is attractive, the services are excellent, and the location was convenient for us.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Will M about Sheraton Albuquerque Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taos NM
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“ATTRACTIVE CLEAN ROOM, BUT ISSUES WITH THERMOSTAT”
4 of 5 stars Reviewed 25 January 2012

I've stayed at this hotel several times under various ownerships, and the current Sheraton is by far the nicest - it's been completely redone. The room was attractive & clean & the bed comfortable. I thought the bathroom was a little cheesy & second class, though. But my main issue was with the thermostat. Although theoretically I could set it at any temperature, at 60 degrees it remained stiffling hot - it must have been near 80. And I had gone out to dinner & had it set at a low temperature for several hours! I finally figured out that if I simply turned off the thermostat it would be cooler, but I was sweating & wishing I had shorts & a tank top (in January!) before I figured that out. I was only there for one brief night, or else I would have notified the desk. This spoiled an otherwise good night's sleep.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NMTaosena about Sheraton Albuquerque Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl Holme, General Manager at Sheraton Albuquerque Airport Hotel, responded to this review
16 February 2012
Dear NMTaosena

Thank you for taking the time to comment on our hotel. We are glad you are a regular and appreciate that you found our hotel clean and comfortable. I am sorry to hear your thermostat was not working. I does not appear you let us know about it while in the hotel. Just a simple call and we would've had our maintenance person look in to see what was wrong. I'm sorry your stay was less than perfect.

As you are our neighbor, we hope that your will come back to stay with us and give us another opportunity to provide you with a comfortable nights stay. Please call or email us if your plans should include Albuquerque, NM.

Thank you
Karl Holme
General Manager
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Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Good location”
4 of 5 stars Reviewed 24 January 2012

I booked in using an information desk in the arrivals lounge at the airport and managed to get a rate of $99 for one night room only.
The staff were very friendly, the bar provides good food and beverages and the breakfast is reasonable.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Flyingcamel05 about Sheraton Albuquerque Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sheraton Albuquerque Airport Hotel

2910 Yale Boulevard SE, Albuquerque, NM 87106
Price range (per night):* 108 AUD - 163 AUD

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