Off the bat...I am biased to HGI because I have stayed at so many across the country and have not yet been disappointed by anything major to date. Good bang for your buck as they say...now to this stay my first at ALB Uptown:
Clean lobby, bar and restaurant areas. Fitness room was clean; I didn't use the pool but saw lots of people using and it looked like they were really loving the slide. From my experience HGI are very kid friendly (mine like staying at them).
Rooms were clean, bathroom as well. One issue with several HGI I have stayed at is the bathroom shower curtains can smell musty. This one did slightly but NOT an issue just pointing that out.
My trip was business;solo pleasure after I finished working. From almost wherever you are in ALB everything is about 10 minutes away (downtown/old town, zoo, museums, airport). Hotel is located conveniently near businesses, restaurants and shopping areas within walking distance.
I read one of the negative reviews about the hotel being near some "seedy"apartment complex and having some things stolen out of a van. Hey, not everyone can live in nice homes with manicured lawns. I don't care where I'm staying, use common sense- DON'T LEAVE VALUABLES/PERSONALS IN YOUR CAR IN PLAIN VIEW!!
I told the front desk staff I had a trailer on the back of my car and asked where would be a good place to park it. They advised me to park in the front of the hotel so that security could see the trailer. Trailer was fine. Be sure to communicate any safety issues or questions with the staff when checking in.
Last but not least the staff. Excellent. Smiles all over, helpful and professional. Stand outs were the front desk and the restaurant/server. I will stay here again for sure.
Room Tip: I like rooms facing the front of the hotel and away from elevators; in this case that might be wise...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC