This hotel is awful, it was the very worst lodging experience I have EVER experienced. I thought Best Western was a reputable motel chain, having never stayed in one before this was my first experience with one.

When I checked in the night clerk was very surly, when I approached the front desk I told her I had a reservation - she sighed, rolled her eyes and said I'll be right back. Then she walked over to the continental breakfast area and returned, don't know what she did over there as she just walked over there and then returned. She was rude and obviously didn't want to deal with customers at that time. Honestly, I don't care if the staff are overly friendly or not, I just want a nice, clean place to sleep.

The room was large and it was quiet. I'm just going to make a list of what I found in that room, it was so disturbing to me.

1. Looked like a previous guest threw a piece of pizza on the wall, there was reddish food stuck to the wall in the shape of a triangle

2. A quarter size blood stain on the box spring

3. An empty carton of cigarettes, inside a King Soopers shopping bag left in the nightstand

4. Batteries missing from the remote for the TV

5. The phone was filthy, handle was very dirty as were the numbers

6. Hair dryer handle filthy and almost black (white dryer)

7. Coffee maker dirty

8. All the light switches were filthy

9. Lampshades were all very yellowed and cracked, there was hair hanging from one of them

10. Crud on the bathroom wall - I shudder to think what it all was

11. Very uncomfortable bed - hole in the couch

As I got ready to go to sleep in this dump I got into bed and got to thinking...if this room is so filthy, I wonder if they even change the sheets between guests. Needless to say I had a very difficult time going to sleep, left all the lights on because it was the epitome of a flea bag motel.

The continental breakfast consisted of bread, bagels, waffles, juice and coffee and some dry cereal. Was disappointed that there were no donuts.

This hotel left much to be desired. Although it was reasonably clean and modern, the details were just not there. We wanted to leave our valuables in a safe while we weren't in the room. According to Colorado law, all innkeepers must provide such safe storage. When we went to the front desk, the manager said that he only had 3 safes, and because the hotel was so full, he didn't have one for us. It was only when I said that I would be pretty upset if my valuables were stolen, that he offered to keep them locked in his personal office. Although this made us uncomfortable, we felt that this was our only good option, besides locking them in our car.

Our bathroom was so small that the door nearly touched the toilet when it opened. It was claustrophobic. The room did not have the Yellow Pages L-Z, only two books of A-K (which makes it difficult when you are looking for a business that begins with "M"). When we arrived late several nights and the few parking spaces in front of the hotel were broken, we parked in the back and used our keycard to get into the locked back door. The card scanner didn't function and we had to walk around the hotel in the dark.

At midnight, I called for a wake-up call for the next morning, and no one answered at the front desk. I called for 5 straight minutes and finally went down personally. No one was there. The night attendant was talking with a girl outside the hotel and finally noticed me standing there in my pajamas.

The continental breakfast consisted of watery juices, 2% milk, coffee, stale bread and bagels, cereal, and jam/cream cheese/butter.

I would probably not stay at this hotel again.

The staff was very friendly and that is all I can say that was good about this hotel. I wasn't expected the Ritz-Carlton at the price I was paying, but I was expecting better than what I got. There was mold on the walls and the ceiling was cracking in the bathroom, the toilet would barely flush when used, causing it to clog everytime, the alarm clock didn't work, there was food left in the fridge from the previous guests, the knob on the iron was broken off, so I didn't know what setting it was on, same for the fridge, causing all our drinks to freeze. At the time we were there, the hot tub wasn't working and it was green. Make sure to wear your flip flops when going to the pool, there was green mold on the pool deck. I was disappointed with the selection they had for the breakfast. There was juice, coffee, tea and hot chocolate, 3 types of cereal (Special K, Fruit Loops and Raisan Bran) eggo type waffles,instant oatmeal, bread for toast and bagels.

6/21- The rooms are large. The pool was cold! We didn't sleep all night as the beds were awful! The sheets kept pulling out which would put us directly on the matress. Needs to replace beds and get fitted sheets!