I came in late at night and had very little time to take advantage of all the services of the hotel. I must say that in the morning the place was very bright and nice. I will return again. I hardly give good reviews because I am very hard to please.
This is my 4th trip to Cuba and first in a big hotel. When I visit Cuba, I always stay in casas particulares. For the price, IT WAS WELL WORTH IT.

I have been to this hotel on at least 5 occasions over the past 3 years. It is very clean and the staff is wonderful. Most of them speak english and will go out of their way to help out. The rooms are spacious, clean and air conditioned. The meals are rather fixed with a menu to choose from that does not vary much but the choices are varied. The grounds are well maintained and there is a large swimming pool, that is currently being updated and should be operational again before the fall as well as the bar at the poolside. I have found this hotel to be a great place to stay, It does have a problem wth taxi service. Since it is a little ways out the service is slow...what I have done and enjoy is take the local bus from the hotel to the next one... Rancho Luna, maybe 15 minutes away..and take the taxi from there to cienfuegos. and it is cheaper...the bus is a peso. Also a short walk will take you to a ferry and for a peso one can cross over into the 'Island" and enjoy the people and various sites there. The people make the vacation.

The hotel was extremely far (20 minutes in Taxi) from cienfuegos in the middle of nowhere.
The hotel was clean, but as with other hotels in Cuba, there are no luxuries, dining room was very stark, 1960s office furniture style.
I didn't see any other tourists there at the time.
Part of the window in the room was just louvers, which mean I couldn't close the window, which probably isn't a problem as the weather is usually great. But when I was there, a DJ was playing music close to the pool extremely loud eventhough there was nobody there! And I couldn't close the windows!

If you are in Cienfuegos without a car, find something closer.

Peachey writes: Had a great New Years in 2002! I was totally most sastified to the fullest extent with regards to my staying at this property. The food was more than superb. The staff were better than I could of imagined.

My other friends I met in Nuclear City were really cool. Security on scene were very proffesional, and personable.

The accomodations were just peachey. This holliday is not for the beach, but for the real Cuba which is why I return to this island continuously. Having been to numerous other southern destinations, I now consider Cuba my premier choice, with no competition.

Michael Peachey. P.S. great dj.