Friendly staff…nice room…good location but next to railroad tracks…but night staff locked the front door and there are outside cameras everywhere which freaked me out a little.
- Passport Hotel Natchez

Friendly staff…nice room…good location but next to railroad tracks…but night staff locked the front door and there are outside cameras everywhere which freaked me out a little.
We selected this motel because they accept pets and based on the reviews I read. I called the hotel directly hoping to get a better rate and she quoted $10 higher than TripAdvisor. The commode and tub had old stains and mold. The rest was clean with what they had to work with. Very outdated, sloppy paint job, things tearing up, etc. Nice clean, thick towels. This is where all the work crews stay. I would stay elsewhere.
The room was clean, nothing was broken, the staff in the lobby was very helpful and nice. It would help if the cleaning people could understand English a little better it was hard to communicate sometimes what we were needing for our room. I have been traveling to Natchez for 22 years and stayed almost everywhere in town and this is the only one that I will come back to. There are no surprises just a clean cheap room that doesn't break the budget. The breakfast was great not having to go to pay for and there is plenty of food choices close by.
We went here after our awful time with Days Inn and they were so nice and also pet friendly. The people who own this went out of their way after we had such a bad experience with our other hotel. They are remolding the rooms but it was still 100% improvement from the Days Inn. Free coffee and breakfast and the staff were ready to offer extra towels every morning. The bed was even good and lots and lots of hot water for a nice long shower. I will be back and I will stay here, the owners are from India and when checking in we mentioned we liked the foods they cooked she made us some Indian food the next day now that’s nice. If you have pets they go above and beyond for you. I will stay here again.
When we first entered the room we found two dead large cockroaches, that I geuss had been there for some time, they weren't exactly hard to see and it was quite clear that the room had not seen a vacuum for a while. The top lock was missing from the door, the handle was missing off the drawers, there was no lamp shade in the toilet, the smoke alarm was broken and the toilet rocked from side to side when you sat on it!!
The bed sheets seemed reasonably clean although there was what seemed like a blood stain on the one sheet...and as for the deluxe breakfast???? the breakfast area was full of flies there were a couple of cereals to choose and frozen burgers, when we pointed this out to the lady on the desk she said somebody had burnt out the microwave so if we wanted one we would have to take them back to the room to microwave them!!
I have never written a bad review as 'I was always taught that if you cant say something nice then don't say it all' but this really was a poor choice my advice would be to stop at one of the bigger chains.
If you own or manage Passport Inn & Suites Natchez, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.