The staff at the ritz carlton is gracious, courteous and accommodating impectible service and are the hotels best assets. The hotel rooms are tired and worn. My room had leaking windows and the it smelled like an old pair of socks. No pool or spa this hotel lacks the ammenities that i would consider ritz carlton worthy.

I was so excited to stay at a ritz carlton. An hour into my stay I broke out uncontrolably. I did get another room...but it was dirty! I wish there was another hotel available. I will never stay here again!

In addition to the overwhelming attention to detail, they have things ready before you realize you need it. I can't wait to stay there again. For example - I was greeted with complimentary drink while checking in. I asked for a near by place to run, they have running routes printed out. They saw me leave and had water ready to offer me before I even hit the front door coming back. Amazing. The room service is fast and delicious. I highly recommend the restaraunt if you are looking for an exquisite meal.
The gym has a lot of equipment with a tucked away location. It's very nice.
I cannot wait for another excuse to come to Atlanta a stay here.

The staff is first class. When checking in, we were greeted with complimentary champagne. The room was spacious, and appointed very nicely. If you are staying in downtown Atlanta, do yourself a favor and stay here.