Our first stay at the Ellis was during the Ice Storm of 2011. All across Atlanta, the stress was palpable. But not at the Ellis. The staff was, basically, living in the Hotel and we all rode it out together. The kitchen and bar(s) coped just fantastically with no deliveries and short-falls across the board. Ironically, We are dyed-in-the-wool Starwood customers and simply ended up at the Ellis because the W was inaccessible (ice-bound).
We have since spent several weeks at The Ellis during the past year and I can assure all that we will never stay anywhere else in Atlanta.
Did I mention The Terrace Restaurant? During the nine days of July, '012, that we stayed at The Ellis, we never dined anywhere else. We are foodies from Sonoma, CA, and never had any desire to dine elsewhere. In Atlanta, that speaks volumes. No regrets.
The Staff is top-notch. Contrary to one other late-arrival review I saw on this board, I have found the late-night staff to be exemplary. We fly First Class and I always arrive a bit blurry. Our most recent arrival at The Ellis (1AM) found me struggling with the sidewalk. Calvin came out in the rain and said, "Mr. W (they remember your name at the Ellis), may I give you some assistance?"
I would've kissed him, but my girlfriend intervened.
Keep in mind that The Ellis is a re-fit insane asylum (with appropriate legend) so the rooms are kind of Manhattan-sized. But the rooms are very well-appointed. Mattresses, linens, pillows are right up there with any other.
We recommend staying on higher floors so one does not have to experience Manhattan-like street noise.
Did I mention the fact that there is a MARTA Station directly across the street? Also, the Ritz-Carlton is across the street and has a 24-hour taxi line.
All of that being said, there is one downside regarding the Ellis...
When exiting your room in the morning, you will find a USA TODAY at your doorstep.
You have to go to the R/C to get a NYT or an AJC.
Room Tip: If you are traveling with your SweetHeart, The Ellis has Queen Deluxe Rooms.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC