We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

InterContinental Buckhead Atlanta: Traveller Reviews

4.5 of 5
3315 Peachtree Rd NE, Atlanta, GA 30326
Hotel amenities
Special offer
Save up to 20% -Book Early
InterContinental Buckhead Atlanta
Ranked #10 of 197 hotels in Atlanta
4.5 of 5 stars 504 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

504 reviews from our community

What travellers say about this hotel
  • Very nice(9)
  • Star hotel(7)
  • Room service(7)
  • Club level(7)
  • Au Pied(6)
  • Friendly and helpful(6)
  • Front desk staff(5)
  • CUSTOMER SERVICE(5)
  • Fitness center(4)
  • Great Hotel(4)
Traveller rating
    315
    124
    29
    22
    14
Only show reviews for Family (52) | Couples (143) | Business (174)
Date Rating
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
“Girlfriend's Retreat”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

This past weekend we celebrated a dear friend who was diagnosed with breast cancer and is going through treatment. The hotel was very appealing because of the location and the spa.

To set the tone for the weekend, we started of with spa services. The spa was very accommodating organizing reservations for several ladies so that we could all enjoy services at the same time. One of the attendants even shared special soothing and healing aromatherapy oils with our guest of honor. What made even more special is that the attendant delivered the oil to her room, gave her a hug and words of encouragement.

After our spa services we relaxed in our suite (see the pictures attached) - the suite was well appointed and felt warm and welcoming- it was the perfect space to enjoy wine, cheese and chill.
Later we went out for dinner - the employees were very attentive- asking if we needed help with reservations or transportation. We also received an email from the concierge before we arrived - offering up recommendations as well. What I really loved was the energy of the hotel team - we wanted to take a group picture and the door and bell staff were happy to assist and captured a great pictures!

The next morning we ended our retreat by enjoying breakfast at Southern Art - (new restaurant in the hotel) - talk about comfort food- we enjoyed classic dishes like grits, johnny cakes and the most tender fried chicken breast! We went home relaxed, rejuvenated and full!

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Catherine J about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Birchall, General Manager at InterContinental Buckhead Atlanta, responded to this review
21 February 2012
Thank you for your wonderful review of the InterContinental Buckhead. We are privileged to have been your hotel of choice for such a special weekend getaway. We are pleased to learn that so many of our colleagues made such a favorable impression on you and went above and beyond to make your visit as enjoyable and seamless as possible. Feedback such as yours makes us proud to have such a dedicated and caring staff. We are also glad that your accommodations and our dining options fit your needs perfectly. We hope to see you again in the near future so we can help create more memories for you and your friends!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Simons Island, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“InterContinental”
5 of 5 stars Reviewed 6 February 2012

We booked a room at the last minute and when we arrived they were able to upgrade us to a suite. We would return in a heartbeat.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Michael T about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Birchall, General Manager at InterContinental Buckhead Atlanta, responded to this review
21 February 2012
Thank you for your review of the InterContinental Buckhead. We are pleased we made such a wonderful first impression on you! We are happy to be your new hotel of choice for your visits to Atlanta.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Marble Palace is High-End but Overpriced”
3 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

I spent 2 nights attending a seminar and found the Buckhead Intercontinental Hotel a bit odd; I entered through the bar and had to find my way to reception. I didn't think their entrance was grand enough for an Intercontinental. They were courteous and efficient, and the room was quite nicely appointed, esp the bathroom with a deep bathtub, marble sink and shower with see through door. However, for over $200.00 a night I would have expected at least free wi-fi or Internet. The coffee maker did not work and I had to have it replaced. The documentation in the binder was out of date if you wanted to set the alarm clock or do video checkout. The front desk person told me to follow video instructions but it didn't work. When I asked someone else at reception, I was told they no longer provided that! I was not overly impressed with the staff but the two served lunches I enjoyed were quite good, so perhaps their restaurants are worth eating in...location is only a block away from the MARTA station and a short walk (third of a mile) gets you to Lenox Shopping Mall. There are several restaurants and other hotels nearby.

Room Tip: I was on the 3rd floor..a higher floor away from the street might be quieter
See more room tips
  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask tahiti88 about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Birchall, General Manager at InterContinental Buckhead Atlanta, responded to this review
21 February 2012
Thank you for taking the time to review the InterContinental Buckhead. Firstly, I am glad that several aspects of your stay were enjoyable and that you found our location convenient for your needs. However, I apologize for the miscommunication you experienced with our front office staff. We take guest feedback very seriously as it allows us to highlight areas where we need improvement. After reading your comments, we ensured to properly train all our front office colleagues on how to use the alarm clocks and alarm function on the television in an effort to make sure every guest receive flawless service. While I understand why your impression of our hotel may be tarnished given your experience, I hope you choose to give the InterContinental Buckhead another chance. I am confident you would find your next stay even more enjoyable than your last.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Top Contributor
76 reviews 76 reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
“Love this hotel...love the location.”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I am typically a Hyatt man, and usually stay across the street at the Grand Hyatt (which is a very nice hotel)....but this property has it beat.

Rooms are very comfortable, staff is great, dining is flawless. The club is wonderful.

The only thing that might be JUST a touch week is the health club. Its nice, but perhaps just a bit small. Really hard to find anything to complain about here....

The location is wondeful with the best of Buckhead outside the front door. Two Mall (lenox and Phipps Plaza) within a few minute walk, and so many dining options, theatres....everything. There is a Marta stop right outside the hotel too...if you need to get downtown or to the airport quickly.

Ive stayed here a couple of times lately...and will definatley look forward to my next trip. Love the Intercontinental Atlanta!

Room Tip: My usual recommendation is to upgrade to the Club level if possible. I also like the corner rooms...
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by JamesE339 for Atlanta
Ask JamesE339 about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Birchall, General Manager at InterContinental Buckhead Atlanta, responded to this review
21 February 2012
Thank you for your high praise of the InterContinental Buckhead. We are pleased that all aspects of our hotel, from the accommodations to our staff, have continually exceeded your expectations and have helped to make you one of our loyal guests! We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dahlonega, Georgia
1 review
“Great hotel, wonderful staff”
5 of 5 stars Reviewed 29 January 2012

Our weekend at this hotel was perfect!! Sheri and David made it a great celebration weekend for us!! We would greatly recommend this hotel to anyone staying in the Buckhead area. We have stay in several different Buckhead hotels and this one by far exceeded all the others.

Troy and Sharon Dunagan

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Troy D about InterContinental Buckhead Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Birchall, General Manager at InterContinental Buckhead Atlanta, responded to this review
21 February 2012
Thank you for your wonderful praise of our hotel and staff; most notable Sherri and David. We appreciate you taking the time to recognize the colleagues whose dedication helped make your weekend so memorable. Your recommendation means a great deal to us, and we are happy to be your hotel of choice in Atlanta!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed InterContinental Buckhead Atlanta also viewed

Mandarin Oriental, Atlanta
4.5 of 5 stars 240 Reviews
Atlanta, GA
Show Prices ABS:HotelCheckRates-d1026630?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The St. Regis Atlanta
4.5 of 5 stars 265 Reviews
Atlanta, GA
Show Prices ABS:HotelCheckRates-d1231097?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Grand Hyatt Atlanta in Buckhead
4.5 of 5 stars 344 Reviews
Atlanta, GA
Show Prices ABS:HotelCheckRates-d86179?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 197 hotels in Atlanta, ranked by popularity »

Been to InterContinental Buckhead Atlanta? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about InterContinental Buckhead Atlanta

  • Intercontinental Atlanta
  • Intercontinental Buckhead
Address: 3315 Peachtree Rd NE, Atlanta, GA 30326
Price range (per night):* 171 AUD - 481 AUD

Owners: What's your side of the story?

If you own or manage InterContinental Buckhead Atlanta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
InterContinental Buckhead Atlanta
Show the lowest price for this hotel (from our partners)
Show Prices