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Back to Homewood Suites by Hilton Atlanta - Cumberland / Galleria

Homewood Suites by Hilton Atlanta - Cumberland / Galleria: Traveller Reviews

3.0 of 5
3200 Cobb Parkway, Atlanta, GA 30339
Hotel amenities
Homewood Suites by Hilton Atlanta - Cumberland / Galleria
Ranked #14 of 197 hotels in Atlanta
4.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    39
    19
    4
    8
    4
Date Rating
california/tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“mixed feelings”
3 of 5 stars Reviewed 7 February 2012

There is access to a fitness center across the street??????????? That would have been nice to know. All in All its a good choice/ location. Not up to hilton standards though. We've stayed in other homewoods and this one is @ the bottom of the barrel as far as age/cleanliness. A bit worn but still trying to please. A little understaffed. Had broken fittings/fixtures in the bathroom. Ice maker not working in room fridge, however a call to front desk took care of that w/a bag of ice. No ice machine avail. for patrons. Not sure i've ever stayed in a hotel that didn't offer that.

Evening reception good as well as breakfast (a big plus). i agree w/the other customer though to always get a room on the top floor unless you want to listen to the elephant above.Don,t think i would stay there again though. Bang for buck quotient not quite there.

Room Tip: top floor is a good idea. Stay monday thru thurs. if you want to take advantage of evening reception...
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sunneebuns about Homewood Suites by Hilton Atlanta - Cumberland / Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey Martindale, Guest Relations Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review
5 March 2012
We greatly appreciate you taking the time to review your recent stay with us and for your honest feedback.
We are constantly looking at ways to improve and strive to leave every guest with a positive lasting impression of our staff and accommodations. I am sorry to see you were not satisfied with your experience. We are considered a first generation Homewood Suites and went through a full renovation in 2008. Each room on our property is a full 2 room suite which consists of a living room/kitchen and bedroom. Because each individual suite refrigerator has an ice maker, we do not have centralized ice machines for guest access. We do, however, have a machine in our reception area and will gladly deliver bags of ice upon request.

We offer the following amenities to each of our guests: Complimentary Suite Start Breakfast 7 days a week, Complimentary Welcome Home Reception Dinner (including beer and wine) Mon-Thurs, Shuttle service Mon-Fri to any location within 5 miles, High Speed Internet, 24 hour Executive Center, On-site Fitness Facility, Complimentary full access to the Fitness Club directly across the street, 24 hour Laundry facility, Outdoor Pool and Jacuzzi, Basketball Court, DVD players in each suite with Complimentary Movie Rentals (including New Releases!), Wii Console and Complimentary Game Rentals and a 24 hour Suite Shop!
We really aim to be your home away from home and our guests become part of our extended family!

Please accept my apologies that we did not exceed your expectations and allow us the chance to welcome you back again when you return to Atlanta.
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Miami
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
58 helpful votes 58 helpful votes
“Clean with Great Perks”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

I stayed for one night and was pleasantly surprised with the complimentary LA Fitness access across the street. Also, the room was clean and breakfast was fresh. There was an exceptionally friendly and welcoming attendant in the breakfast area making sure everything was clean and organized. The front desk evening check-in was smooth, and she went out of her way to make sure I was ok with my room. The room was clean and the bed was comfortable. The bathroom products were higher quality Neutrogena products. Towel quality was good. Overall a pleasant stay and I will stay here again for my business travels.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by KollegeKlubMadison for Atlanta
Ask KollegeKlubMadison about Homewood Suites by Hilton Atlanta - Cumberland / Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey Martindale, Guest Relations Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review
20 February 2012
Thank you for taking the time to leave us such a complimentary TripAdvisor review! We view each of our employees as part of our family and it means so much to receive positive feedback from guests like you! I'll be sure to share your comments with our team.
I am happy to see we exceeded your expectations in all areas and that you enjoyed your experience with us. We look forward to welcoming you back into our home when you return to Atlanta!
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Raleigh, North Carolina
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Growing on me”
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

We stayed here last year for work and my stay was OK. Was here again last week and the place is growing on me. I love the complementary access to LA Fitness across the street. Breakfast and dinner is nice. I wish there was some more fresh fruit options at the breakfast buffet. Last year, I commented on the smell of the cleaning agents they use. The smell is still there in the hallways. Nobody is perfect

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by SteveRalegih for Atlanta
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“we were very pleased!”
5 of 5 stars Reviewed 4 January 2012

We had a wonderful experience for our first stay at this Homewood Suites property. The suite was even more spacious than other properties we've frequented in TN and KS. We have always found each Homewood property to not only meet, but to exceed our expections. The delicious breakfast and evening receptions are always a great perk!

Room Tip: We traveled with our daughter and son-in-law, so we selected the 2 BR, 2 Bath suite which also had a...
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask happycouple40_10 about Homewood Suites by Hilton Atlanta - Cumberland / Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey Martindale, Guest Relations Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review
10 January 2012
Thank you so much for the great TripAdvisor review! We are very pleased that we exceeded your expectations and you enjoyed your Homewood experience.
Our complimentary meals are always popular; Evening Receptions with a full dinner, salad bar, beer and wine offered Monday-Thursday and you can't beat our Hot Suite Start Breakfast offered daily!
The two-bedroom suites can accommodate up to 8 guests comfortably so it sounds like it was definitely the perfect choice for your family!
Thank you again for your ratings and kind remarks. We hope you will continue to make Homewood Suites a top choice when traveling.
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Birmingham, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“My Stay at Homewood Suites”
5 of 5 stars Reviewed 3 January 2012

I stayed at the Homewood Suites just before Christmas. While I don't travel as much as I used to, I can truthfully say this was one of the best hotel stays I have had. The suite was roomy and exceptionally clean. The staff was friendly and helpful. There was no noise or other disturbances during the night. I can't wait to stay there again.

Room Tip: I would strongly suggest the king suite!!!
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HarleyWoman1960 about Homewood Suites by Hilton Atlanta - Cumberland / Galleria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsey Martindale, Guest Relations Manager at Homewood Suites by Hilton Atlanta - Cumberland / Galleria, responded to this review
6 January 2012
Thank you for taking the time to leave such a great review about your stay! It was our pleasure to welcome you into our home and I'm happy to see you enjoyed your experience with us.
As you know, all of our spacious suites consist of two rooms - living room/full kitchen area and a separate bedroom. The layout definitely makes it easier to spread out and relax! We also have a few suites with fireplaces which are perfect for these cold winter months!
Thank you again for the positive review and we look forward to seeing you again soon!
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Additional Information about Homewood Suites by Hilton Atlanta - Cumberland / Galleria

  • Homewood Suites Galleria Cumberland
  • Homewood Suites Atlanta
  • Homewood Atlanta
  • Atlanta Homewood Suites
  • Atlanta Homewood
Address: 3200 Cobb Parkway, Atlanta, GA 30339
Price range (per night):* 92 AUD - 189 AUD

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