There is access to a fitness center across the street??????????? That would have been nice to know. All in All its a good choice/ location. Not up to hilton standards though. We've stayed in other homewoods and this one is @ the bottom of the barrel as far as age/cleanliness. A bit worn but still trying to please. A little understaffed. Had broken fittings/fixtures in the bathroom. Ice maker not working in room fridge, however a call to front desk took care of that w/a bag of ice. No ice machine avail. for patrons. Not sure i've ever stayed in a hotel that didn't offer that.
Evening reception good as well as breakfast (a big plus). i agree w/the other customer though to always get a room on the top floor unless you want to listen to the elephant above.Don,t think i would stay there again though. Bang for buck quotient not quite there.
Room Tip: top floor is a good idea. Stay monday thru thurs. if you want to take advantage of evening reception...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 March 2012
We greatly appreciate you taking the time to review your recent stay with us and for your honest feedback.
We are constantly looking at ways to improve and strive to leave every guest with a positive lasting impression of our staff and accommodations. I am sorry to see you were not satisfied with your experience. We are considered a first generation Homewood Suites and went through a full renovation in 2008. Each room on our property is a full 2 room suite which consists of a living room/kitchen and bedroom. Because each individual suite refrigerator has an ice maker, we do not have centralized ice machines for guest access. We do, however, have a machine in our reception area and will gladly deliver bags of ice upon request.
We offer the following amenities to each of our guests: Complimentary Suite Start Breakfast 7 days a week, Complimentary Welcome Home Reception Dinner (including beer and wine) Mon-Thurs, Shuttle service Mon-Fri to any location within 5 miles, High Speed Internet, 24 hour Executive Center, On-site Fitness Facility, Complimentary full access to the Fitness Club directly across the street, 24 hour Laundry facility, Outdoor Pool and Jacuzzi, Basketball Court, DVD players in each suite with Complimentary Movie Rentals (including New Releases!), Wii Console and Complimentary Game Rentals and a 24 hour Suite Shop!
We really aim to be your home away from home and our guests become part of our extended family!
Please accept my apologies that we did not exceed your expectations and allow us the chance to welcome you back again when you return to Atlanta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC