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Marriott Atlanta Downtown: Traveller Reviews

3.5 of 5
160 Spring Street NW, Atlanta, GA 30303
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Marriott Atlanta Downtown
Ranked #80 of 197 hotels in Atlanta
3.5 of 5 stars 201 Reviews
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201 reviews from our community

What travellers say about this hotel
  • Great location(4)
  • Hotel room(3)
  • Very nice(3)
  • Good value(3)
Traveller rating
    60
    68
    48
    16
    9
Only show reviews for Family (34) | Couples (35) | Business (72)
Date Rating
São Paulo
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Good location for business or pleasure around Centennial Park”
3 of 5 stars Reviewed 7 February 2012

Stayed for 3 nights for business. Very nice location, walking distance to CNN, World of Coca-Cola, Georgia Aquarium. MARTA stops nearby. Rooms are clean, good size (stayed at 408 1 king), but no safe box. Rainshower with excellent pressure with bathtub. Paid wifi in room, free at the lobby. Ice machine wasn't working on my floor. There's a convenience store nearby, with very limited options.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
9 February 2012
Thanks for taking the time to write regarding your recent experience, it’s greatly appreciated. I am happy to read that your stay was enjoyable and I appreciate the kind words about our great location, and that your guest room was comfortable & clean. You will be happy to know I have ordered safes for each of our 312 guest rooms, and we hope to have this project complete by the end of the 1st quarter of this year. I'm sorry about the ice machine being down; it has been repaired since you wrote this review. We hope to see you again in the very near future.

Best Regards,
Mark Gallagher
General Manager
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Uriah, Al
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Not a category 5 Marriott”
3 of 5 stars Reviewed 6 January 2012

When you think of a category 5 Marriott Hotel you expect more. I should have known something when I booked the room & wanted 2 queen beds but they only had double beds. The rooms were not large enough for 2 queen beds. The bath room was not up to a Marriott 5 star category.
The service was excellent & all of the staff were very friendly.
I'll be coming back to Atlanta in Sept for another ball game but I do not expect to stay at this Marriott & pay the high price for a below average Marriott. In comparing it to the other hotels that the Marriott chain has, this would be more in line with the Fairfield.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
7 January 2012
Many thanks for your recent review of our hotel and for the 5-star rating of our service, and 4 star rating on cleanliness and location. I was pleased you found our staff to be both courteous and helpful, as we work extremely hard on this. My apologies your room wasn't to your satisfaction. As I'm sure there are hotels out there that equip there double rooms with queen beds, the majority of hotels in the market come equipped with double beds like ours. We do have double suites available that provide a much larger floor plan, and also come with a sleeper sofa. If you reach out to me on your return to Atlanta next September, I would be happy to reserve this room for you at no additional cost.

Thanks again for your visit and your feedback, and have a Happy New Year,

Mark Gallagher
General Manager
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san antonio
Top Contributor
176 reviews 176 reviews
Reviews in 47 cities Reviews in 47 cities
30 helpful votes 30 helpful votes
“flip a coin on your visit”
3 of 5 stars Reviewed 13 December 2011

If you end up in a suite ( which are very nice) your thinking 4+ stars. However if you end up in the standard room prepared to cramped. Overall the hotel i would rate 3.5. The location is close to nothing and near everything if your working downtown. Staff is above average, concierge lounge is average. Rooms vary between average (standard) to nice (suites), ask for your upgrade if your platinum ( you want the two room suite with seperate living room). Lobby bar has decent food and above average adult beverage selection., New courtyard might be a better option based on rate you are quoted, but outside of ritz and hyatt this is a good choice for downtown atlanta. Safe travels

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
14 December 2011
Thanks for the feedback and the kind comments regarding the lounge food and beverage selections and the hotel staff. I appreciate your insight and we hope to see you back again in the very near future.

Best Regards,

Mark Gallagher
General Manager
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Nashville, TN
Top Contributor
50 reviews 50 reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
“Pretty Good, but Not Dazzling”
3 of 5 stars Reviewed 6 December 2011

I stayed here for business for one night in mid-week recently. The hotel is in an excellent location if you have business in downtown Atlanta, an easy walk from many major office buildings, Five Points MARTA stop, and the aquarium. The location is one of its best attributes.

Also on the positive side, the hotel is on a more human scale than its sister property, the Marriott Marquis about a half-mile away, and its rooms are larger than the Courtyard a block up the street. Plus, the staff is friendly.

On the disappointing side, the hotel decor seems like a throwback to the 1980s, lacking a pizzazz factor that you're starting to see these days from so many boutique properties. This is an ordinary mainstay business hotel. Having said that, I did appreciate the great bed and pillows. But I left hungry for more.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
7 December 2011
Thanks for the review, we appreciate your feedback. We pride ourselves on our friendly employees, and get consistently positive comments on our wonderful & relaxing beds. I am delighted you were able to enjoy both. We are looking forward to welcoming you back in the near future.

Best Regards,
Mark Gallagher
General Manager
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Saskatchewan
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Good hotel!”
4 of 5 stars Reviewed 6 December 2011

Went to watch the Packers in Atlanta in October. We had a great stay at this property. It was a 15 min walk to the Georgiadome and a 5 min walk to restaurants and bars. The service was great as well. Would definitely stay again.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkGallagher37, General Manager at Marriott Atlanta Downtown, responded to this review
7 December 2011
Thanks for the great feedback; I am delighted that you enjoyed the football game. We place a great deal of emphasis on the quality of our service at the hotel and I was happy to hear that your interactions and experiences were positive. Our location within walking distance to the many downtown attractions, bars, and restaurants is something our guests really enjoy.

We look forward to welcoming you back for a future stay.

Best Regards,

Mark Gallagher
General Manager
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Additional Information about Marriott Atlanta Downtown

  • Marriott Atlanta
  • Wyndham Atlanta
  • Atlanta Marriott
Address: 160 Spring Street NW, Atlanta, GA 30303
Price range (per night):* 142 AUD - 312 AUD

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