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Mandarin Oriental, Atlanta: Traveller Reviews

5.0 of 5
3376 Peachtree Rd, Atlanta, GA 30326
Hotel amenities
Special offer
Complimentary Night
Mandarin Oriental, Atlanta
Ranked #2 of 197 hotels in Atlanta
4.5 of 5 stars 240 Reviews
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240 reviews from our community

What travellers say about this hotel
  • Room service(8)
  • Top notch(7)
  • Very nice(6)
  • Next morning(6)
  • Wedding night(3)
Traveller rating
    195
    30
    10
    2
    3
Only show reviews for Family (28) | Couples (131) | Business (39)
Date Rating
Palm Harbor, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Creme de la Creme”
5 of 5 stars Reviewed 8 February 2012

This is one of those hotels you never want to leave... everything from the front entrance to the bathroom is exquisite! The rooms feel like posh apartments with fancy bathrooms, tons of closets and TVs covered with art work. I stayed here with my boyfriend for my birthday and didn't even want to leave the room... every detail is perfect and I would definitely stay here again and again!!! The staff was also very accommodating and friendly... saying hello and asking how our stay was every time we went through the lobby. I would definitely recommend this hotel for a special occasion or romantic get away... the huge tub with the floor to ceiling window was my favorite!!

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ashley c about Mandarin Oriental, Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micarl Hill, Managing Director at Mandarin Oriental, Atlanta, responded to this review
10 February 2012
We truly love our guests as much as they love our hotel. Thanks for the compliments and particularly the ones of the staff. They read the reviews and are especially inspired by ones like yours. We're looking forward to welcoming you back again, hopefully in the near future.

Mica Hill, Managing Director
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Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
“Worth the cost”
5 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

We just stayed there the weekend of January 27 for my birthday and to visit our kids. I was very impressed with the level of friendliness of all the staff, even for Atlanta, and their genuine concern for us having a great experience there. They were very helpful with dining suggestions, and really loved the complimentary use of the luxury car- since we were celebrating at a restaurant, we didn't want to have to drive, nor take a taxi. The room was extremely quiet and cozy (modern without feeling sterile)- we felt like we were at home! Everything was immaculate.
The only small negative was the quality of the workout equipment (not many options for adjusting)), but at least it was clean and functioning. Would definitely return!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Vic128_12 about Mandarin Oriental, Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micarl Hill, Managing Director at Mandarin Oriental, Atlanta, responded to this review
6 February 2012
I am so proud of our staff and that they are the main reason for the return visits we enjoy from our guests. We rarely receive a comment card or comments in TripAdvisor that do not mention the staff and how special they are. This is always shared with them since the compliments like yours are what inspires them to continue to be the very best they can be.

Thank you for sharing your feedback with TripAdvisor. We look forward to welcoming you back often to The Mansion.

Regards,
Mical Hill, Managing Director
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Gloucester, MA
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Elegant Hotel”
5 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

Enjoyed this beautiful hotel with my best girlfriend for a girls weekend away. The decor was just gorgeous in every way. Loved the comfy beds and the painting that covers the television. It was peacefully quiet, too. I would love to have had a coffee maker, thought. We were spoiled with the hotel car taking us to the mall and back. The staff in the dining room were wonderful and gave us breakfast the two days that we ate there even though it was lunch time. The Eggs Benedict were sublime and the Green Apple juice a tart treat! Would love to go back again, soon.

Room Tip: Our room was on the 12th floor, nice and quiet.
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by vistamotel for Atlanta
Ask vistamotel about Mandarin Oriental, Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micarl Hill, Managing Director at Mandarin Oriental, Atlanta, responded to this review
6 February 2012
Thank you very much for your comments and for letting us know that you would like a coffee maker in your room. On future visits please let us know when you make your reservation that you would like to have this and we will make sure it is there when you arrive. Again, thanks for the accolades and the sharing your special occasion with us.

Regards,

Micarl Hill, Managing Director
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Nantucket, Massachusetts
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Absolutely fabulous!”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Stayed for three nights for wife's birthday. Wow. The staff was the friendliest I've ever experienced and we've traveled a lot. Room was clean and comfortable. Ate dinners out but breakfasts and lunches mostly in. Excellent. Free car service within two miles or so (Lexus 460L). Wonderful spa on site. We'll be back.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CMB297 about Mandarin Oriental, Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micarl Hill, Managing Director at Mandarin Oriental, Atlanta, responded to this review
1 February 2012
We are looking forward to welcoming you back again soon, we hope. In the meantime, Happy Birthday again and thank you for sharing your special day with us.

Micarl Hill, Managing Director
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Alabama
Senior Contributor
47 reviews 47 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“All hat and no cattle.”
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

A very expensive boutique hotel with little to justify its cost. They nickel and dime their guests with every little thing costing more, such as wifi in the room, parking, and a room bar for fools. One the other hand, it is a quiet place, clean, and comfy, like any number of hotels near it at half the price.

Room Tip: Try the Marriott.
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by butchAlabama for Atlanta
Ask butchAlabama about Mandarin Oriental, Atlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micarl Hill, Managing Director at Mandarin Oriental, Atlanta, responded to this review
30 January 2012
It is always disappointing when we hear that we did not live up to a guest's expectations. Fortunately that rarely happens and I do apologize that we failed in your case. I hope you will consider returning in the future as we would value another visit from you. Thank you for your comments and for staying with us.

Micarl HIll, Managing Director
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Additional Information about Mandarin Oriental, Atlanta

3376 Peachtree Rd, Atlanta, GA 30326
Price range (per night):* 262 AUD - 581 AUD

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