It's easy to get there and the Hotel is close to the beach, and those are its most valuable features, besides being close to Peniche, a village that's trully a paradise for fish lovers.
A part from this, although it looks lovely on pictures, the Hotel is far from providing a 3 stars service. The staff is not friendly, properly trained and deffinitely doesn't know how to meet a costumer's needs.
The problems started the minute we arrived. Since there are no rooms with sea view, we booked one with pool view (and that was assured to us). In the end we got a ground floor facing two white walls and sandy field (no signs of pool at all).
The room was fine, although it had some security issues and the air conditioning was not working properly. The bathroom was flooding (we warned the staff and where totally ignored) and we couldn't use the shower at all (only the bathtub).
The facilities seemed great, however the playroom was poorly equiped (most of it was ruined), and there was deffinitely too much chlorine in the swimming pool and jacuzzi water, making it almost impossible to be there for more than an hour.
The brakfasts were ok (although there were no towels on the tables, just paper sheets), but the restaurant service (specially the self-service) is a mess, leaving the gest with very few options, besides chips and beans.
I guess by the comment above it seems like we are very exquisite people, but I can assure you that's not true. I love to travel and I use to camp. I'm Portuguese and I've been to all sort of places, including several other 3 star Hotels in Portugal (some of them with amazing services) and this one is for sure one of the worst.
- Praia Norte Hotel Peniche
