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Country Inn & Suites By Carlson, Richmond West at I-64: Traveller Reviews

2.5 of 5
8010 W Broad St, Richmond, VA 23294
Hotel amenities
Country Inn & Suites By Carlson, Richmond West at I-64
Ranked #1 of 85 hotels in Richmond
4.5 of 5 stars 105 Reviews
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105 reviews from our community

What travellers say about this hotel
  • Very clean(12)
  • Broad street(4)
  • Indoor pool(4)
  • Exercise room(3)
  • Friendly and helpful(3)
Traveller rating
    75
    19
    9
    2
    0
Only show reviews for Family (30) | Couples (33) | Business (20)
Date Rating
Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Our visit to Richmond, VA”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

We recently stayed at the Country Inn & Suites at 8010 Broad Street off 64 and had a wonderful experience. The staff was friendly and the breakfast was excellent. We love the location of this hotel for proximity to restaurants and shopping when we are visiting family in Richmond. After a long day it is nice to come home to a clean and comfortable room. Pool and excercise room are great and towels are out at the pool. Plan on coming back at Thanksgiving if not before.

Carl & Diane Miller

Room Tip: Have stayed on first and second floors and rooms were quiet.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Diane M about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
29 January 2012
Dear Diane M,

Thank you for taking the time to review our hotel. We appreciate all of the comments you have made about your stay. We will pass these comments on to our staff. They always appreciate hearing when they are doing a good job. Thanks again. We look forward to your future stays t our hotel.

Thank again for your time. See you next time.

Sincerely,
Country Inn & Suites By Carlson, Richmond West at I-64
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Nazareth
Top Contributor
50 reviews 50 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“The room was spacious, but other areas need improvement”
4 of 5 stars Reviewed 13 January 2012

The room was nice and spacious with a roomy bathroom as well. The room was also very clean and neat. The room had a nice desk and lots of table top space between the end tables and the TV/dresser area. The price was absolutely one of the best in the area. Also, the breakfast brunch was much better than I expected. Make your own waffles, sausage, home fries, and fried eggs were all on the menu; plus the usual suspects of cereal, fruit, oatmeal, and yogurt. The worker assigned to the breakfast area was also very nice and attentive as I was making my waffle.

Now, for the couple of areas of improvement. The exercise area has two treadmills. One of which the belt is flat out overstretched and not safe for running on. The other doesn't accurately tell you how fast you are running (my wife was walking at what the treadmill said was 6mph). The weights machine did look nice, but I never had a chance to use it. Another thing that needs improvement was the TV picture in the room. It was snowy and looked like a picture from a cable that was spliced a few too many times. The final thing I did want to say was that the front desk staff seemed none to interested in the fact that we chose to stay there. I mentioned a deal that I had missed, and I got a very obligatory "Oh well." I wasn't expecting the deal to be reoffered, but a simple "That's too bad, some of our deals can be very good," or similar response would have been nice.
All in all, I give the place 4 stars because the value can't be beat and the rooms were large, spacious, and clean. I knocked off the 5th star for the areas mentioned above.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Top Contributor
72 reviews 72 reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
“Great value!”
5 of 5 stars Reviewed 20 December 2011

Took whole family for Tacky Lights tour. Needed 3 nice rooms at a good price. This place exceeded our expectations in every way!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by dstclair for Richmond
Ask dstclair about Country Inn & Suites By Carlson, Richmond West at I-64
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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
4 January 2012
Thank you for taking the time to review our hotel. We are glad that we could accommodate you and your family during the Tacky Lights tour. We appreciate your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job.

Thanks again for your time. We hope that you and your family will return in the future.
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New Jersey
2 reviews
“A friendly and comfortable place”
5 of 5 stars Reviewed 20 November 2011

Not only is the hotel economically the best in the area, it is clean and the staff goes above and beyond in their approach to their clients. The breakfast buffet has a nice selection and the pool, workout area and rooms are clean. My family has stayed here for the past 2 years and will continue to give them our business.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Spider69MomNewJersey about Country Inn & Suites By Carlson, Richmond West at I-64
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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
22 November 2011
Thank you for taking the time to review our hotel. We are very happy that you are a repeat guest!!! we appreciate all of your comments. Thank you for commenting about your breakfast. We will pass all of your comments on to our staff. They always appreciate when the do a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay.

Thanks again for your time. We look forward to your stay in the future.
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Virginia Beach
1 review
“Awesome experience! Highly recommend.”
5 of 5 stars Reviewed 15 November 2011

Very nice hotel. The staff was very friendly and made you feel very welcome. Rooms were exceptionally clean as was the whole hotel. The breakfast choices are great! Cant say enough about this Country Inn and Suites.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask EAnge about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
22 November 2011
We appreciate you taking the time to review our hotel. Thank you for the great comments about our staff. We will pass them on to them. They always like to hear when they do a good job. We are glad that you enjoyed your breakfast. We strive to make every guest experience the best.

Thanks again for your time. We hope to see you again really soon.
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Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

8010 W Broad St, Richmond, VA 23294
Price range (per night):* 97 AUD - 162 AUD

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