I am a priority club platinum member and I stay at this hotel quite often. The entire staff is very friendly and accomidating. Rooms are always extremely clean. It has a sports bar with happy hour specials. The food is great and has a full breakfast menu. I have stayed at all the Holiday Inns in Richmond and this one is by far the best. It is at an exit right off of I95. I highly reccommend this hotel

I really enjoyed my stay thanks to everyone and when I say everyone I mean from the sales office to the house keepers. All of the staff are very respectful and love to help out a customer. This hotel is new with its own restaurant so no having to travel for great food because it is right in the lobby.

I wanted to take a moment to commend the Management of this Hotel for the "Over thh Top Service" I received during check in from COURTNEY! I didn`t make a reservation through Priority Club as normal because this was a last minute trip and I try to get a smoking room when staying at this location. I travel 20 plus days a month and have witnessed the best and worst of front desk staff.This young Ladie went the extra mile to see if anyone had cancelled and ultimately gave me the room I requested.The property is beautiful and everyone I encountered from the restaurant to housekeeping were gracious. I truly cannot think of a single negative.

I have 10 years experience in Hotel Management / Food-Beverage and I must say in this day and time it is a rare treat for someone to take the extra time and effort to accomodate the customer. Courtney is an asset to your company and after all she is most guest`s First Impression! I will be back............

Sincerely, C.W.B.

Staying in this hotel all the time when on bussines in Richmond. Hotel is very clean ,staff very /friendly,restaunt /bar was good. Front Office manager Ismaray very profesionall and very helpful.