My wife and I stopped here on one of our five stops on our honeymoon. Things started ok for the first few days...the staff wasn't exactly friendly but they're weren't too bad either. Then my wife and I asked about a trip to the beaches since the hotel told us they have a zodiac tour that they share with another hotel. The said they had room for us but we had to leave right then...so we said yes and went up to the room to quickly grab our stuff. We quickly decided that we didn't want to rush and that we should just do it the next day. When I went to tell the hotel 5 minutes later, the woman yelled at me in the middle of the lobby even though I had only told them we wanted to go 5 minutes before. I know we were being indecisive, but in now way would I ever expect to be treated like this. From that point on we felt that the hotel was annoyed with us for being there, and that they didn't really want tourists there at all...a bad impression to make if you're in the tourism industry (even if truthfully that's the way you feel). I'll never recommend going here to anyone I know.
- Cala Luna Hotel
