I know this is supposed to be a great hotel, but I have to disagree.
First, my room smelled like-stale musty smoke, despite it being a smoke free hotel. Second, even with every light on, the room was dark. Third, I did not care for the decor. Finally, I was using the facilities when I realized there was a dirty Q-tip on the floor near the shower. That makes me think the room may not have been cleaned since the last guest.
I will say I had breakfast in the hotel and my pancakes were delicious. Parking is free, it is right across from the Cambridgeside Galleria mall. Next time I will probably stay at the nearby Mariott.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 February 2012
Thank you for your candid comments. I realize that our Rooms Division Director, George Lanzillo contacted you directly to learn more about the details of your stay so that we may follow up with our team. As he noted, we appreciate the feedback because guest comments assist us in monitoring our performance. We are sorry that your stay with us did not meet your expectations. We hope to have the opportunity to host you at the Royal Sonesta Hotel Boston in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC