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The Sorrento Hotel: Traveller Reviews

4.0 of 5
900 Madison St., Seattle, WA 98104
Hotel amenities
The Sorrento Hotel
Ranked #5 of 124 hotels in Seattle
4.5 of 5 stars 281 Reviews
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281 reviews from our community

    Trip type
Traveller rating
    195
    57
    14
    11
    4
Date Rating
Fort Collins, Colorado
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Central location, Helpful staff”
5 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

The Sorrento served as our Seattle home base for the weekend. We were within walking distance to downtown, given some wonderful restaurant suggestions from the concierge, and enjoyed live music each night in the hotel's lounge. They offer a car service to anywhere within 2 miles of the hotel, so they picked us up from dinner one night too. The beds were comfortable, rooms spacious, and bathrobes soft.
Can't say enough about how accommodating the staff was, and how personalized our experience was; we were greeted by name when we returned to the hotel throughout the weekend, and it was very welcoming. Also, the lemon drops were a perfect refresher and sweet treat at the reception desk!
We will definitely return to the Sorrento when we're in Seattle again.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam Johnson, General Manager at The Sorrento Hotel, responded to this review
13 April 2012
We appreicate your great review and look forward to having you stay with us again in the future. My best, Sam Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
“Sorrento Historical Gem!”
5 of 5 stars Reviewed 8 February 2012

I and three of my colleagues had the pleasure of staying at the Sorrento on a recent business trip. Although we only had a one night stay in Seattle, I must say how please we all were that we had chosen the Sorrento. Whether speaking of the room condition, staff, amenities, fitness area or our dining experence at the Hunt Club the first word that comes to mind is "Class"!
It truely is an architectural gem that has been tastefully moderenized to meet all your needs and at a price that is reasonable. I would not hesitate to recommend the Sorrento. Well done and thank you.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam Johnson, General Manager at The Sorrento Hotel, responded to this review
13 April 2012
Thanks for the positive review, I am glad that we were the right place for you to stay during your business trip. Come and see us again soon! My best, Sam Johnson
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Sequim
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“What a hotel should be”
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

We have stayed here several times because of the hotel's proximity to medical facilities and it is such a welcome respite. The staff is just wonderful and always accommodating from the front desk to housekeeping. Their beds are just wonderful and I always sleep better than at home.
I love the french press coffee in the rooms along with the extra thick towels and bathrobes. The furniture is starting to show wear a little, but is still comfortable.
The fireside room is a wonderful place to unwind and the bar is a true classic that is hard to find these days with its warm, wood interior and always incredible bartenders and wait staff.
This is my favorite hotel in Seattle.

Room Tip: The junior suite is a highly recommended upgrade from the standard rooms.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Northwestlady about The Sorrento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam Johnson, General Manager at The Sorrento Hotel, responded to this review
26 January 2012
Thank you so much for your review of the hotel. I am glad that we have been able to provide you with a relaxing experience as you visit the local medical facilities. Come and see us again soon! My best, Sam Johnson
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Stillwater, Minnesota
1 review
“Wonderful and charming hotel”
5 of 5 stars Reviewed 20 January 2012

This is probably the best hotel I have ever stayed at. The service was fantastic, the decor charming, the prices very reasonable.

Room Tip: The corner suite is awesome!
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JMKuzma about The Sorrento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam Johnson, General Manager at The Sorrento Hotel, responded to this review
26 January 2012
Thanks so much for your review. Come and see us again when you need a break from the cold and snow in Minnesota! My best, Sam Johnson
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Northern California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Wonderful Birthday in Historic Hotel”
5 of 5 stars Reviewed 18 January 2012

A friend took me to the Sorrento's Fireside Room for drinks on one of my visits to Seattle, so I knew I wanted to stay there when I visited again. This time, I met my sister from Montana (I'm from California) for a three-day weekend for her January birthday. We both loved the vintage feel, character, and elegance of the 100-year-old hotel. The Fireside Room, where we had wine each evening, paneled in original mahogany and filled with comfy furniture is warm and inviting. Our birthday dinner in the hotel's Hunt Club restaurant was excellent, and the waiter remembered to put a candle in my sister's dessert as I had requested earlier. Our room with two queens was fresh and lovely, the beds, loaded with pillows, wonderfully comfortable. The staff was friendly and efficient, especially the maintenance man, who fixed our TV channel problem immediately, and concierge Kody Kidd, who quickly answered all my pre-visit questions. If you like a smaller, historic hotel, a warm, friendly atmosphere, and elegant accommodations, you'll like the Sorrento. I'll go back for sure on my next trip to Seattle.

Room Tip: Ask the concierge waht you want and need.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sam Johnson, General Manager at The Sorrento Hotel, responded to this review
26 January 2012
We appreicate you taking the time to share your comments about your recent stay with us. We cannot wait for you to return! My best, Sam Johnson
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Additional Information about The Sorrento Hotel

  • Sorrento Hotel
  • Sorrento Hotel Seattle
Address: 900 Madison St., Seattle, WA 98104
Price range (per night):* 170 AUD - 305 AUD

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