We'd booked a 7 night stay at this hotel through an agent, having assured ourselves with feedback from this site and other companies that the property would be perfect for us. We paid for a sea-view room with balcony in the new extension and opted for a room-only rate. We were in room 5.
The room was just about adequate but the balcony was certainly not private. As we soon discovered, all new rooms with balcony share one long open balcony, so you have absolutely no privacy whatsoever. What a silly piece of design!
Another spatial nightmare was the toilet. It was mounted in a space not much larger than a wardrobe and, moreover, the plumbing was so faulty that the water feeding the cistern was constantly running. In the bathroom opposite, the shower handle was broken (subsequently repaired) and when you ran a bath, it sounded to those in the bedroom next door as if the sluices to the Aswan Dam had just been opened, so noisy was it! On the subject of the shower - just a little hand held shower in the bath - not even a shower curtain. How are you supposed to stand up and have a decent shower with that? We raised this point with the management. They offered to switch us to a downstairs room (no 16) (for more money) in a couple of days that did have a proper shower ..but, wait for it....no wardrobe!! We declined.
We tried dinner the first night - a fancy set menu in the oak-panelled dining room at 28 Euros each - very rich nouvelle cuisine-style food with Michelin Star pretensions served by the prissy manageress who understands English but prefers not to speak it. All well and good and very authentically French I hear you say. But what about the background music? A string quartet perhaps? A harpist? No - Frank Sinatra's greatest hits on a continuous play CD. Breakfast was average to poor. Hard bread rolls, the leftover cheeseboard from dinner, one solitary piece of fruit, cold boiled eggs, lukewarm coffee, little choice of juices. But, not to worry..there was always good ol' Blue Eyes' crooning out "I did it my way" for the umpteenth time to help you concentrate your thoughts on planning the day ahead in Douarnenez.
Subsequently we ate breakfasts out ( crepes andf coffee/chocolate at the Ty Rhu from 11 am were superb) and never returned for dinner, preferring the fresh seafood restaurants on the quayside (10 mins walk) and the lovely paella at the Spanish restaurant just 2 mins away.
The hotel has a good location but the management is rather apathetic towards it's non-French clientele, we feel. No Gallic charm here, I'm afraid. Not a particularly warm welcome, no help with cases, no information available in English about what to do or where to go. (The most helpful person we found was a lady called Liza in the Tourism Information Bureau in the town centre. Quite delightful! (She was English though!)
No apology for the fire alarm going off after midnight - a prank by one of the Saturday night guests from a noisy disco party.
This, after 3 days, was enough for us and we informed the management that we'd be leaving early.
We got the feeling that they weren't too bothered, as they probably thought they could sell the room to non-agent-booked French guests for more net profit (Our agent, Splendia, charges the hotel 25%). As one other Trip Advisor contributor stated - this hotel promises a lot more than it delivers. It may have been good once upon a time (some rave reviews on display in guest books past and present) but things are definitely not so good right now and we think you can do a lot better for your money elsewhere.
It might be OK for one or two nights as part of a touring holiday, but any longer and you'll be climbing the walls - or at least singing "wake up to reality"!
As for Douarnenez, once a huge sardine fishing port, it's a bit bleak and reminiscent of a west Wales seaside town with large grey-stone houses and dog poop every hundred yards along the cobbles. Faded glory balanced with divine seafood.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC