I booked a room at the Nauti Otter based on the reviews I found at Trip Advisor, however my experience was not as great as everyone elses. The prices of the rooms/beds were right on target for my budget, which was nice, but other than that everything else was lackluster. We had to check in late and check out early, so I never actually got to meet Heather or any of the other staff (which in hindsight seems to be what everyone loves about this place). The beds were so-so, and the walls are very paper thin. When I was there, there was no "waffle station", and the people upstairs were quite noisy around 3am. I can see how this would be a great place for some travelers, but I don't see what all the fuss is about.
If you're looking to get some sleep, get a cabin.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 June 2012
Oh! I am so sorry your stay here wasn't a pleasurable one! I strive to meet everyone that books with us to answer any questions and help them in their journey. Due to your late arrival and early departure, I'm sad our paths didn't cross. As stated on the website under "Frequently Asked Questions" the house was built in the 1940's and has paper thin walls and squeaky floors. I try to prepare the guests the best I can before they arrive. I have quite hours posted in the rooms, but I will make a lot more signs to post around the house to remind guests about quiet hours. There are always improvements needed here and I will make insulating the rooms a top priority. For waffles, I have syrup, raisins, almonds, dried cherries, powdered sugar and brown sugar. If you have any other suggestions for items, please don't hesitate to send a comment my way. Due to the massive amounts of snow fall this winter, remodeling was a month behind and we were still "under construction" when you visited. It always saddens me when people don't have an amazing time here and if you ever plan on visiting Seward again, I would love to give you a cabin with more privacy at a discounted rate. Thank you for your comments as I am always open to suggestions on how to improve the Nauti Otter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC