We completed a review last year (10th March 2011), and this year we travelled with friends. Naturally we were slighted worried that having persuaded them to join us, that the service experience might not be repeated.

We should not have worried and we are delighted to advise that 12 months on, the Hotel Alberghaus has not lost its charm and our friends really loved it too. And if possible, the food was slightly better this year.

We don't think there is better service / food value proposition in Zurs/Lech area.

What a lovely hotel. Staff very friendly and helpful. Food was divine- 5 course meals every night and phenomenal breakfasts using locally sourced ingredients. Great wine list (Austrian red wine is fantastic!). Rooms were not luxurious, but very comfortable, clean and quiet. Only small complaint was that the mattress was a little hard, but they do offer a variety of pillows etc, so they would have probably happily addressed our concerns had we voiced them.
Very child friendly. If you have young children, there is a creche in the hotel itself, run by an excellent ski company (Powder Byrne).
Ski directly to/from the hotel. We'll be back!

We stayed in Lech last year and fancied a change so booked here instead. Like most Austrian hotels it's exceptionally clean and well maintained. The room was, however, quite small and there was no bath in the bathroom. The decor is also getting a little dated now. Woodchip wallpaper? Seriously?! The noise of the two lifts during the night and early morning was quite difficult to sleep through some nights. The bed was perfectly comfortable but the pillows even after changing were too soft having virtually no stuffing.

The drinks are overpriced as are most things. Filling up the rooftop hottub will set you back €70. Having stayed in hotels where it's free this seemed a bit steep. The spa area is small but the sauna and steam are good.

Customer service and food here is excellent. Nothing is too much trouble. Wine is very expensive but this is Zürs, not St. Anton after all.

Access to the ski lifts is great and in the right conditions you can ski right to the door of the ski room. The region is AMAZING for skiing, the Arlberg region is world class.

So overall a four out of five. Might be gradually losing it's edge as number one in Zürs.

My wife and I can only echo the great comments in other reviews. This is the best hotel we have experienced in 30 years of ski holidays. The hotel facilities were enhanced by the friendly staff and the very personal attention of the Egglers who live in the hotel (they eat the same great food that you do). They appear commited to providing a high quality experience at a very fair price

It was our first visit but many others were repeat visitors - and we were not surprised!

Bill & Shelagh