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Fairchild House Bed and Breakfast: Traveller Reviews

3.0 of 5
1518 Prytania St, New Orleans, LA 70130
Hotel amenities
Fairchild House Bed and Breakfast
Ranked #67 of 146 New Orleans B&B and Inns
4.0 of 5 stars 44 Reviews
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44 reviews from our community

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Venice FL
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
32 helpful votes 32 helpful votes
“Not for the easily discouraged or depressed....”
2 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

The quality of a bed and breakfast is greatly enhanced by on-site hosts and interaction with them and guests no matter what the facilities are like. At the Fairchild, I felt like I was in a laissez-faire affair akin to the pre-Katrina attitude of most waitstaff in New Orleans. OK, I had a Groupon, but doesn't that mean they want you to check out the place, recommend it to others and come back? I don't think I will be doing so. First, I had trouble finding the place. I had to park, cross the street in the drizzle and peer at the house numbers to figure out if I was in the right place. Then I saw The Fairchild House on a black plaque on the black fence.The front gate was locked. Thankfully, the one person staff (a Loyola College Student) heard me buzz at the gate before she temporarily jumped ship to pick up a sibling who needed a ride home from school.The computers were down and my reservation was nowhere to be found. Thankfully a room was available anyway. I was able to park in the locked back area, but there is no way to hold the solid covered gates open when you park. They were like kites catching every breeze. Every time I entered and left, it was a keystone comedy of opening the gates, rushing to back out the car or pull in, stopping to reopen the gates while the car was 1/3 through so they didn't scrape the car, backing out a little more, getting out and reopening the gates and so on. The access to my building was through an alley enhanced by eau de feral cat. My room was up some very steep stairs. There was no one available to help me haul my bags upstairs but I gotterdone. The room was clean and the bed comfortable, but there was a big metal shaded yellowish bulb hanging over the foot of the bed that I imagined might be standard jail cell lighting, a tiny TV without a remote, and some kind of blown up holy card looking prints on the wall. There was a lot of antique furniture in the main B & B office, a sitting room upstairs in my building and in my room, jazz fest posters in the hall and some arrangements of dusty Mardi Gras paraphernalia at various places that were attempting to make the place look gay. It didn't quite work. The building smelled old. I'm used to humid buildings and the South, but seriously, automatic burst air fresheners would be a godsend here. I did like the Community Coffee and little coffee maker in my room. There were also tons of hot water for my shower, which was nice. I was glad I brought some granola bars with me, though, because I was told-- I thought-- that breakfast was served at 6:30. I wandered around trying to figure out if I had been given the wrong info and room location and only found I guess a fellow guest who looked very hung over smoking a cigarette in the back yard.The office area wasn't open so I finally called the B & B # at 7:30. I was then informed by the ubiquitous college student that on Saturday, breakfast didn't start until 8:30. The breakfast room was kind of nice but I had to figure out where things were. There was only a modicum of sliced fruit set out so I didn't take as much as I would have liked, not knowing whether I would be depriving the next person who wandered in. No one said hello or introduced guests to each other. The student manager talked with one couple who was already there. I stayed another night and thankfully had lots to do outside of the B & B. Oh yes, it was almost record temps for January. The temperature upstairs was very hot. The window AC unit was noisy and wasn't doing it's job well until I figured out how to get it out of energy saving mode so it would spit out some cold rather than cool air. When I left, I had to search for our student to get a receipt. She was in the laundry washing sheets. Hey, Fairchild, she is keeping the place running, but this is not a hospitable place. You can't have a B & B with one harried and over-stretched student employee running the whole show. And get some air freshener and ceiling fans and a way to prop those darn gates open.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baprizigler, Owner at Fairchild House Bed and Breakfast, responded to this review
9 February 2012
Sorry to hear you had so much trouble finding us. I have added a note on the directions page on our site for guests to be on the lookout for the number on the house and not the name. I hope this helps.
The gate is locked for security reasons.
Rebecca was there waiting for you and there was a room for you even though we did not have your name. We knew how many rooms we had sold for that weekend, however the computer is completely out and we could not find everyone's name in our written records.
We are B&B, not a hotel. We are here most of the day and night, but we are not here every moment. We do need to go out for personal and business reasons. We do not have a full staff for things like luggage.
You are right, the gates are like kites when the wind blows hard. We have some ways to hold the gates open (other than people) which should have been pointed out to you.
I know there have been some cats (not ours) that like to hang out in our courtyard, parking lot. I am sorry for the smell, I guess my nose is not as good as yours.
I am glad to hear you had a comfortable bed and good water, and Community coffee. Hopefully this helped to improve your stay for the 2 nights.
Regarding your comments on the decor, you are entitled to your opinion on the lights, paintings and such. I don't see a resemblance to any jail lighting or a problem with the holy prints, or jazz fest posters. The Mardi gras decoration is just that, decorations for carnival time. There is no attempt at making anything look gay. There was some dust on the base of one of the Mardi Gras displays.
The remote was missing from the room. I have purchased a new universal remote and programmed it to the tv. It works.
The breakfast is served between 8:30 - 9:30 am. It has been like this for over 10 years. We offer it earlier if needed. The breakfast time is the same everyday.
Thank you for you thoughts and time. Rebecca is not running the whole show, she also had some help on the weekend you were here. I am running the show and I will be sure to keep your opinions in mind.
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New Orleans
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Nice, but it is a very old house.”
3 of 5 stars Reviewed 30 January 2012

My wife and I stayed at this B&B for two nights in late January 2012. The house was built between 1841 and 1860 and as such doesn't have much, if any, insulation. Since it is the winter and temperatures do drop into the 30's and 40's in New Orleans, it was cold at night. Our two room suite had an electric heater in the living area which was not even close to being sufficient to heat this small area, so we had to wear warm clothes to be comfortable. The bedroom had a reverse window unit that was okay for heating the room. The bathroom was very small with a shower stall. The furnishings were very old, but thank goodness the king bed was comfortable. The breakfast for Sunday morning was sparse and there was even less for Monday morning.

Room Tip: From now on I will call all B&B's I wish to stay in what kind of breakfast they serve.
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baprizigler, Owner at Fairchild House Bed and Breakfast, responded to this review
9 February 2012
Thank you for the time to review the Fairchild House. It was quite cold when you were here! I went to check on that heater in the parlor and see what you mean about it not being able to keep the room warm. I replaced it with a new one that I think will work better. I guess we all have different body temperatures, but I find the heater in the bedrooms works very well.
The bed in the is about 80 years old and is reproduction of a 1880's Spanish bed. I glad to hear the mattress is comfortable.
The armoire is an original mid 19th century French Armoire we purchased at an Estate auction here in the city over 20 years ago. I think it needs a couple of new key plates and keys.
I would like to point out that we do list the suite as having a shower only, and the breakfast is a Continental Plus. I don't agree that we serve a sparse breakfast. There is plenty of everything.
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Brandon
Senior Contributor
42 reviews 42 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Greatly Disappointed”
2 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

This was the worst B&B we have ever stayed in. "It" is, actually, three buildings. There is not a sign on a building so we had to watch for the address number. We rang the bell at the front gate, and a young lady came out. She took us to the middle building, unlocked the door, and took us in to register....small, dark room...nothing attractive about it. She, then, gave us a set of keys that would (1) open the front gate (2) unlock the building our room was in (3) unlock our room (4) unlock the gate to the back parking lot. She told us that breakfast would be served in the third building...nothing attractive about that...just pointed to a side door. There was no "Wine and cheese served upon guests' arrival" (to quote our B&B book); there was no innkeeper welcome; there was no main room to gather in...sit in, meet other guests, etc. Our room, which was tiny and old (supposed to be but.....!!), had one small straight chair, a double bed, an old TV, and a dirty comforter. The front windows were shuttered so we had a small, side window...looked onto the next building which was very close. SO...with no main living room...where are two people supposed to sit at night? The gate to park in the back had to be manually opened and closed. The street was very crowded with cars and had we not driven a small rental car, it would have been very difficult for us to exit the parking area. It is a long way to points of interest so there is no walking to anywhere. One word for all of this...disgusting!

Room Tip: Don't stay here!
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baprizigler, Owner at Fairchild House Bed and Breakfast, responded to this review
9 February 2012
I hope the rest of your trip was better. I apologize for not being here, however as I have mentioned in another response and will again, I had to be away for a couple of weekend in January.
The property does have 3 pictures as pictured on our web site. There is a bell at the front gate located at 1518 Prytania. We do not have a sign out for the B&B.
Our check-in room is actually about 20ft long and has a 15ft ceiling. This is where we check people in during normal hours. If guests arrive late, we do not like to burden them with getting credit cards at that late hour. Instead we just enter the foyer before going in the front desk parlor. This is where we get the room keys.
She pointed to the breakfast room so as to let you know where to go in the morning. We have had no complaints about this procedure. It shows the guests where to go and not be lost.
Regarding the key, and I will write the comment in caps so people reading understand and is in no way intended at "yelling at you". GUESTS RECEIVE 2 KEYS. ONE KEY WITH A COLORED TAG ON IT IS FOR THE FRONT GATE, THE DOOR TO THE HOUSE AND THE PARKING GATE. THE SECOND KEY (WITHOUT A COLORED TAG) IS FOR THE GUEST ROOM. ALL ROOMS HAVE INDIVIDUAL KEYS. YOU CAN NOT USE YOUR ROOM KEY OR THE GATE KEY TO ENTER ANOTHER ROOM.
You must have found us in an outdated book, we have not served the wine and cheese in over 10 years. I am sorry for this inconvenience, however there is nothing I can do about old books.
The only 2 rooms that have windows with shutters are B&B are located in the front of the house. One is the one bedroom suite, with a king bed, parlor and balcony. I know you could were not in there because the room has 2 windows in addition to the front windows and it has 3 chairs.
The other is the Deluxe Room located downstairs in the front of the house. This room has a Queen 4 post bed, the front shutters are closed, There is a large window on the side of the room facing the old carriage way, our current driveway. The distance between the houses is enough for a carriage to have parked in that spot and these days for a large SUV or commercial van to fit there.
The spread on the bed is clean.
The gate is manual. I can get in and out with my Tahoe. There are plenty of cars on the street, it is a commercial and residential neighborhood.
You state is '.. a long way to points of interest so there is no walking to anywhere." is absurd.
The Lower Garden District is a point of interest in itself and you can walk everywhere. The Garden District begins 7 blocks from here (under 1/2 mile), Both Magazine Street shops/restaurants, WWI Museum, begin in 6 blocks. St. Charles Avenue where the streetcar runs is 1 block off. The French Quarter is easily accessible by walking 1 mile or catching the streetcar on St. Charles.
I don't mind taking suggestions, and even making changes based on guest's comments, but why are you complaining about things like a manual gate. It is a gate
!I know you are allowed to write what you want, however I feel this review is a complete lie and serves no purpose.
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Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Shocked at the good reviews..”
2 of 5 stars Reviewed 19 January 2012

I'm honestly shocked at the good reviews below. The room was tiny, old (I know it's supposed to be that way..but not remodeled at all), and COLD! Honestly it's a great place for a photographer to do a session or a history buff..but not anyone that wants a nice room. It was like we were staying at our great grandmothers house..that never had any money to spruce the place up. 3 nights at $303. Parked on the street, although I was told there was a place to park in the back and people were checking out so I'd have plenty of room to park. The night we went looking for the parking space, the gate was locked, and there were tons of children playing in the area with 2 cars parked there. I'm not sure were I could have parked..but I sure wasn't going to park my car in there will all these kids playing games with balls. Thankfully nothing happened to it on the street. Let's get to the room, the a/c/heating window unit was not working. It would turn on and off every few minutes. The first night was so cold we couldn't sleep because we were freezing. Thankfully the next few nights it wasn't cold outside. The bathroom needed a major facelift. The shower faucet was broken and when you'd turn the hot water on it was too hot. I finally got it where I thought it would be warm and bam a stream of scalding hot water would come out. I had to jump out of the shower it burnt me pretty bad. So I turn it down to cooler level and bam stream of freezing water came out. It was horrible! The plug by the sink was put in wrong or the little ledge above the sink was. You couldn't plug in anything with a larger plug. No mirrors were on a decent level to see how you look. I had my hairdryer plugged up in the bedroom part, the flat iron in the bathroom, and my make-up airbrushing machine behind the bed and had to stand on the bed to see in the large mirror that was above it. It was a mess. Never went through so much trouble to get ready. Forget trying to watch any tv ..the little tv was up close to the ceiling and was like from the 80's. My friend never was able to get it to come on. About the front desk: We arrived kinda late since we were driving 3 hours away the girl told us that she'd get all the info the next day. 2 days after the girl comes running out saying I need to get your credit card info to charge your card but we were late for a meeting and clearly the taxi was right there beeping the horn. We told her we'd come back later to give it to her. My friend booked it online expedia and thought it was charged at the time. We read over the papers she printed off and it said that it was. We went looking for the girl that apparently takes care of things and eventually had to ring the gate bell to see if she'd come out. When she came out we went into her office..then says pulls out the paper says ..oh wait you've paid. :| Those 2 times were only 2 times we saw her so I never had a chance to mention any of the issues. We never had anymore towels...2nd shower I ended up having to use a hand towel to dry off with. So good luck..perhaps we just got a bad room on a bad week.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baprizigler, Owner at Fairchild House Bed and Breakfast, responded to this review
9 February 2012
I am sorry you had such a terrible time at our property, I hope your other experiences in New Orleans were better and fun.
Our standard rooms are the smallest rooms we have. I went in the room you stayed in and there is nothing wrong with the window unit. If the unit is not set to the proper temperature and it is on the energy saver it will go on and off. It sounds as though I should put a sign on the unit to make sure people set it at the temperature that is best for them.
The same key that lets you in the front gate also lets you in our parking lot. We inform our guests of this if they have cars. There was a small party (20 people) that night for adults and children. I can see how you would feel about parking your car in there with kids playing around with a ball. If we have a party, we usually ask guests to park on the street and then call us so we can get the car keys. We will then park the car in the lot once the area has been cleared. I apologize for not doing this.
The shower handle was broken and has been replaced. The outlet in the bathroom is next to the shelf over the sink., I can see how you would have a problem plugging 2 large plugs in there. I need to see about how I can fix this by moving the shelf or adding a new plug in a more convenient location. This has not been done yet.
The mirror in the bathroom seems to be a fine height to me. I will have to see about a different mirror in the bedroom.
The TV is small and it is on a shelf because there is nowhere else to put it. It seems to work fine and so does the remote.
We have daily housekeeping service and it was noted there was a do not disturb sign on the door.
The girl you refer to is Rebecca and she lives on the property. She is a terrific 19 year old girl who I have had the pleasure to know since she was 13. She is still relatively new to the business and is unfamiliar with some of the prepaid bookings. She was simply confused about whether you had paid up front or not. I have sat with her in these last couple of weeks to teach her about expedia/traveocity/bed and breakfast.com ,and other booking services.
You probably did not see her much because we were full and she was working a lot more than usual.
Sometimes, I can not be here. Unfortunately , this January I had a couple of weekends I had to be away from the B&B and I know it was too much for her. I had no choice and I can not let this get me down.

I appreciate your opinions.
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Louisiana
Top Contributor
56 reviews 56 reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“Great place to stay...great location and great value.”
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

The Fairchild House is a great old house that reminds me of visiting old friends for a couple of days. The bed was comfortable and the room was clean and cozy. It isn't far from the streetcar line and the location is perfect for going anywhere in New Orleans. You won't need a car at all. This would be a great place to stay during Mardi Gras.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baprizigler, Owner at Fairchild House Bed and Breakfast, responded to this review
9 February 2012
Great to have you stay with us. You are right, our location is great for Mardi Gras parades ...just a block away on St. Charles. It all starts this weekend!
Thank you for the referral.
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Additional Information about Fairchild House Bed and Breakfast

1518 Prytania St, New Orleans, LA 70130
Price range (per night):* 77 AUD - 190 AUD

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