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Embassy Suites Hot Springs: Traveller Reviews

3.5 of 5
400 Convention Blvd., Hot Springs, AR 71901
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Embassy Suites Hot Springs
Ranked #2 of 37 hotels in Hot Springs
4.5 of 5 stars 208 Reviews
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208 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Convention center(5)
  • Corner room(5)
  • Complimentary breakfast(3)
Traveller rating
    127
    52
    16
    6
    7
Only show reviews for Family (69) | Couples (39) | Business (37)
Date Rating
Haughton, Louisiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We stayed here for one night on a Saturday. Bed was nice and comfortable. Breakfast was good. Free drinks even better!! I don't know the bartenders name but he made some awesome bloody mary's!! He worked his tail off! Everyone was nice and polite.

Stayed January 2012, travelled as a couple
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Ask Traci K about Embassy Suites Hot Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
19 March 2012
Thank you for the review and for staying with us. We are so glad you a great stay and that you enjoyed the complimentary evening reception and the service provided by Craig our bartender. We hope to be of service to you again soon.

Sincerely,

Kurt Schatzl
General Manager
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North Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
“Very nice but charged for early check out”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Everything very nice. Wifi is 9.99 per day. Needed to cancel for the second night and was still charged $75.00

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask beachluvrs212 about Embassy Suites Hot Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
19 March 2012
Thank you for the review and for being our guest. We are happy that you rated us a 4 out of 5 for this visit and appreciate your comments. Please note that we have complimentary WiFi in the our Atrium and complimentary internet access in our business center. We also have internet options in our suites for $2.95 and $4.95 (one or three hours respectively). More internet enhancements are coming this summer. Also to avoid an Early Departure Fee, let us know of the changes to your travel plans at check in time and no fees will apply. Thank you again.

Sincerely,

Kurt Schatzl
General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel!”
5 of 5 stars Reviewed 10 January 2012

Have stayed at this hotel twice and I love it. Staff are friendly and helpful. Has a nice indoor pool. Love it has it's own spa in the hotel. The spa staff are equally friendly and helpful. When we had a problem with the room or a question staff always there to help.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ladyc74 about Embassy Suites Hot Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012
Thank you for being our guest (again) and thank you for the review. We appreciate your mention of our excellent spa. We were the first Embassy Suites to open a spa and our guests sure enjoy it. We get lots of compliments on the services our Spa Botanica team provide and we are very fortunate to have such a talented team. We look forward to being of service to you in the future. Thank you again.

Sincerely,

Kurt Schatzl, General Manager
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Ypsilanti, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“A nice stay for business.....”
4 of 5 stars Reviewed 9 January 2012

My spouse had business in Hot Springs, AR and we chose the Embassy Suites for our 2 night stay while there. We have stayed at many other Embassy Suites and have always had good luck in doing so. This one was no different.

We loved our suite, very spacious and it was clean as a whistle. The bed for very comfortable and they gave us extra pillows as requested. Shower pressure could have been better, but other than that, the room was very good.

We like the location of this hotel, very central for the purpose of our stay. We were able to visit the national park while there, and a few other attractions. It is connected to the convention center, very handy. Service was top notch, everyone we were involved with was pleasant and informative.

I'd recommend this hotel for business or pleasure.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask C2sea2sea about Embassy Suites Hot Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012
Thank you for being our guest and thank you for sharing your positive experience with TripAdvisor. We are very pleased that our top notch team was successful in providing the level of service you expect and deserve at an Embassy Suites Hotel. We hope you return often!

Sincerely,

Kurt Schatzl, General Manager
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Branson MO
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Will be a repeat customer”
5 of 5 stars Reviewed 8 January 2012

We stayed over Christmas. The hotel was very quiet, and low key. Just what we were looking for. The suite was clean and very well appointed. Our first trip to Hot Springs, AR & will return in summer.
The staff was extraordinary! Going our of their way to offer suggestions to our requests for a church on Christmas eve, and directions to the area shopping.
Can't wait to return.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OzarksView about Embassy Suites Hot Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt Schatzl, General Manager at Embassy Suites Hot Springs, responded to this review
12 January 2012
We are very pleased that you enjoyed your Christmas Holiday at our hotel. We are also very pleased that you plan to be a repeat guest! Thank you so much for staying with us and also for sharing your experience with Tripadvisor. We look forward to being of service to in the future and hope it is soon!

Sincerely,

Kurt Schatzl, General Manager
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Additional Information about Embassy Suites Hot Springs

  • Hot Springs Embassy Suites
Address: 400 Convention Blvd., Hot Springs, AR 71901
Price range (per night):* 157 AUD - 233 AUD

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