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Windsor Hotel: Traveller Reviews

2 Kandy Road, Nuwara Eliya, Sri Lanka
Hotel amenities
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Ranked #14 of 17 hotels in Nuwara Eliya
2.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    0
    3
    5
    5
    5
Date Rating
Sheffield, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“this hotel is in urgent need of refurbishment”
1 of 5 stars Reviewed 28 February 2011

We accepted the second room offered to us once we had convinced the recetionist that we had a prepaid booking. This room still featured black mould and those taking a shower before dusk were exposed to the workmen opposite. The toilet seat was badly cracked.The lounge/dinning area jute carpet was filthy and there was no chance to escape to the garden since the grass was overgrown as well as the furniture being broken and dirty. I am sure this was once a lovely place and could be again but it is not a good place to stay at present.

Stayed January 2011, travelled as a couple
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Ask fen09 about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Dark, dirty, mouldy,dank overpriced not a place to stay even for 1 night”
1 of 5 stars Reviewed 28 February 2011

This hotel was so bad that we did not stay but our Guide and driver used the room instead and said how poor quality it was and one of the beds was broken, room was mouldy and bathroom indescribble! They also said that the drivers accomodation was worse than a cow shed which is why we gave them our vacated room as it was pre - paid..

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask duckyderbyshire about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Chennai (Madras), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Decent hotel with excellent service”
4 of 5 stars Reviewed 22 November 2010

Excellent service - the staff were simply superb in their service. From opening the bar at 11 PM to a customized breakfast, they just did everything that we asked for. The hotel is a old one but very neatly maintained. Not for anyone who's looking for luxury as the main criteria. A value for money hotel.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask madhan_mdn about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Terrible”
2 of 5 stars Reviewed 19 October 2010

after a long trip - checked in- the hotel reception is dark and needs a bit of upgrade. it was a chilly day. no hot water or kettle to sip tea, no food allowed in the room, the bathroom faciliities not up to standard. food was ok, not a great variety for vegertarians, overall i would not visit this place again and woudl not recommend it to anyone.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Meera_10 about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Senior Contributor
35 reviews 35 reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“Choose to stay here if you have no better option.”
2 of 5 stars Reviewed 13 March 2010

At the busy crossroads of the city, it's not a place to stay in if one is vacationing. Service is regrettable, food below par and ambience nil.

  • Stayed February 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Pahari about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Windsor Hotel

2 Kandy Road, Nuwara Eliya, Sri Lanka
Price range (per night):* 91 AUD - 105 AUD

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2.5 of 5 stars 18 reviews
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