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Windsor Hotel: Traveller Reviews

2 Kandy Road, Nuwara Eliya, Sri Lanka
Hotel amenities
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Ranked #14 of 17 hotels in Nuwara Eliya
2.5 of 5 stars 18 Reviews
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18 reviews from our community

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Traveller rating
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Durgapur, India
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“You are in the midst of History Suddenly”
3 of 5 stars Reviewed 5 June 2011
1
person found this review helpful

In my recent tour at Srilanka , I Visited the TEA TOWN of Nuwara Eliya, When my guide drove me to Hotel Windsor I felt the diferrence immediately.It is a hotel apperently bit gloomy , with insufficient light, even no lift to go upstaires, But with heritage in every corners of it..Even all the chairs are old british make, some love seats of old designs in every lounge. In the Breakfast lobby there is a Piano. My wife asked for to play , & the attendant immediately braught the key to open it.( Though the result was not very encouraging).
There is a little lack in service area, Less stuff than requirred. But The Foods are comfortable.There is no variety in the breakfast .But it was not bad either. You will love a piece of old english country side touch in this small tea town hotel if you come for just a couple of night.

Room Tip: Take a room on 1st Floor.
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  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sutton
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“a colonial style hotel”
4 of 5 stars Reviewed 11 May 2011

situated in the heart of nuwara eliya this hotel is ideal for afew nights stopover when touring sri lanka. it looks abit old fashioned probably up to date in its hey day but it is elegant and convenient. the service in the dining room was slow but the food was good.

  • Stayed April 2011, travelled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ole12 about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“this hotel is in urgent need of refurbishment”
1 of 5 stars Reviewed 28 February 2011

We accepted the second room offered to us once we had convinced the recetionist that we had a prepaid booking. This room still featured black mould and those taking a shower before dusk were exposed to the workmen opposite. The toilet seat was badly cracked.The lounge/dinning area jute carpet was filthy and there was no chance to escape to the garden since the grass was overgrown as well as the furniture being broken and dirty. I am sure this was once a lovely place and could be again but it is not a good place to stay at present.

Stayed January 2011, travelled as a couple
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“Dark, dirty, mouldy,dank overpriced not a place to stay even for 1 night”
1 of 5 stars Reviewed 28 February 2011

This hotel was so bad that we did not stay but our Guide and driver used the room instead and said how poor quality it was and one of the beds was broken, room was mouldy and bathroom indescribble! They also said that the drivers accomodation was worse than a cow shed which is why we gave them our vacated room as it was pre - paid..

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask duckyderbyshire about Windsor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Decent hotel with excellent service”
4 of 5 stars Reviewed 22 November 2010

Excellent service - the staff were simply superb in their service. From opening the bar at 11 PM to a customized breakfast, they just did everything that we asked for. The hotel is a old one but very neatly maintained. Not for anyone who's looking for luxury as the main criteria. A value for money hotel.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask madhan_mdn about Windsor Hotel
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Additional Information about Windsor Hotel

2 Kandy Road, Nuwara Eliya, Sri Lanka
Price range (per night):* 91 AUD - 105 AUD

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2.5 of 5 stars 18 reviews
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