A rather new and modern hotel located next to a big mall which houses Carrefour. The room is not carpeted. It does not have a bath, just shower. But the bed and pillows are very comfortable. Sound proofing is not very good - you could hear TV noise from neighbouring rooms if they up the volume late at night. Otherwise, service is friendly and welcoming. Buffet breakfast is okay, not lacking in quantity but quality is not as good as some other bigger cities. They have a large ballroom so it is a popular convention and event hub in Palembang. Traffic going to the hotel can be congested during weekends as it shares the same entrance to the mall. Fitness center is equipped with brand-new equipment, with a pleasant view of fountains. Spa has 4-5 rooms that come complete with individual shower and bath. The massage is pretty good value.