We had been past the Ramada on numerous occasions on previous Bali trips and had always commented on its excellent location, so when the opportunity arose to spend a few nights here in early December we thought it would be an ideal base for shopping and r & r
Firstly the good stuff. superb location, right on the beach at the back and in the middle of all the shopping, restaurants and nightlife at the front, yet the rooms remain totally quiet. Staff, as usual in Bali are helpful and smiling. Lots of facilities, central pool, restaurant and excellent gym.
The let down, sadly is in the little things that could all be sorted with good management and a bit of effort. The guest rooms and particularly the bathrooms that we saw all needed a really good cleanup. Dirty corners, stains in the bath etc are really not acceptable and just the result of neglect. some of the towels that we were provided with were threadbare and stained ( yech!) Other things such as a strange safe with no operating instructions and the odd lightbulb out gave the impression that nobody really cared. Not what you are looking for on your holiday.
Breakfast was included and was average. Once again having to ask 2 or 3 times for a coffee indicated that no one was really on top of things..
Sadly, this could be a really great hotel. Great location, facilities and good size rooms. Hopefully someone will shake it up someday soon and make it realise it's potential.
Room Tip: Rooms at the rear ( beachside) are a long walk and a number of flights of stairs away from the front...
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