First, they do the bait and switch. I reserved this hotel even though I saw the bad reviews because some people said the rooms were being renovated and there were some good rooms. Well, I never even had a chance to request a "good" room. When I arrived I was told my reservation was at their "sister" hotel accross the river, The Days Inn. If I wanted a Days Inn, I WOULD HAVE BOOKED DAYS INN!!! I mistakenly thought this was going to be an eclectic, quirky motel. The lobby was very old and shabby. There were some thermos' labeled coffee next to the check in desk, but they were empty. The breakfast "area" is about 6 tables set up right in the check in area about five feet accross from the check in counter. The "food" stations is a counter next to the check in counter. It is so poorly done, they may as well not even have breakfast. When the lobby is busy, people are standing right next to you while you would be eating.
The room was a King, Fireplace room. Sounds romantic, but believe me it's anything but. The room was so old and outdated I doubt it's had anything done besides new carpets since the 1960's. The furniture is vintage Wal-mart at best. The bathroom was so tiny you could not close the door unless you walked in behind it or got into the tub first then closed the door. The tub may have been clean but it was so old you could hardly tell. There was NO heated floor as I expected. The vent did work though. The sink was outside the bathroom right at the front door. The hair dryer was falling off the wall, but I guess at least there was one.
The couch was so old and worn, I could not tell if it was filthy or just used up. I would not sit on it. I would not sit on the bed spread either. It was also very old and worn. God knows what was on it. The blanket under the bedspread was one of those foam type fuzzy blankets. There were 4 cigarette burn holes that I saw. Not sure how many I missed. I had to untuck the sheets and make sure I pulled it up far enough to cover over the blanket. There was no way I wanted that blanket to touch my skin. There were three very lumpy pillows. All out of shape and kinda hard on the neck. TV worked, but not the sleep timer. The room heater worked good and the windows opened. There was a lot of noice from the street traffic but did not seem to be a big problem late in the evening. I wear earplugs when I travel, so I'm not sure how bad it would have been. You could hear the river outside and I found that to be relaxing, others might not.
Okay, so for the good:
The sheets themselves look clean. I inspected them before I would get in.
The front desk staff at the Days Inn were very pleasant. The Rocky Waters, not so much. Could care less that we were unhappy about not being in the hotel we booked. I got the definite feeling they really don't give a darn if you are annoyed or not about the switch. They know they will get the customers because of their price and availability and that's all that matters to them. They have a crappy old hotel but it keeps getting booked so why bother changing anything.
By the time you get to the Days Inn, they realize you are not happy so I think they overcompensate because of it.
The fireplace was wood burning and they supplied as much wood as you wanted to burn. The shower was hot, not very strong though. They had plenty of thin towels and two paper thin bars of soap.
That's it! Not another good thing I could say.
I'm used to staying at Candlewood's, Country Inn's, Holiday Inn's, Best Western, Comfort Inn's. Just an idea of what I'm used to so you can judge for yourself. I travel approximately 20 weeks out of 52. I used to own a travel agency and tend to be very up front about my reviews. Some basic requirements of mine are cleanliness; (towels, linnens, rug, tub, bathroom floor and furniture) and a good strong shower. After that, everything else is a matter of tasted. This hotel had almost none of that.
Room Tip: As far as I can tell, there is no good room
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC