My parents have stayed here many times. We went as a family trip and the rooms have all been redone. Large rooms and clean. Nice sink area outside the bathroom. The staff is great. The restaurant on the grounds or next door is wonderful.

We stayed in a King Suite: room 515! it was very spacious and had a huge 2 person Whirlpool in the living room area of our room. 2 full bathrooms also, a bedroom with a huge, comfortable King bed. The maid were very nice, we don't really like for them to come while were gone but they did ask us if we would like some new towels everyday we were there. The pool was very nice, a bit cold but it felt wonderful and was very clean. They did give a 10% discount next door for breakfast at the restaurant but we did not see that in our room key holder until our 2nd day and it was already expired... i guess the discount was only for the first day/night there. we stayed 3 total nights. Kinda wish they would have let us know that we got a discount there and that they served Orange Juice and Coffee every morning but no one told us so we didn't know. But thats not to big of a deal to us. it was a great location not right on the strip of Gatlinburg but right off of it and in great walking distance. Yes we will be back probably to this same hotel when we visit again.:) Thanks.

The front desk clerk Guston is totally rude. I would never ever stay here because of him!!! We were going to check rates with them and he was arrogant so we left. Thanks for nothing! Clerks are
The first impression of a hotel, he needs a new attitude. We will go somewhere else!

My husband and I stayed here and had a good experience. The room was clean and very spacious, with microwave and small fridge and even a closet! Wow you don't see that in hotel rooms. I also liked that there was a large sink area outside of the bathroom. The large balcony area was nice as well. We went to the pool and enjoyed it too. All of the staff was helpful and pleasent. This hotel is within walking distance of everything on the main parkway.