Hotel is a little Old but it is right in the heart of Gatlinburg. Rooms were very clean and cleaned each day while we were out. Fireplace was gas and worked good to get rid of the chill. WIFI was very fast and in the room. Bed was an awsum sleeper, Breakfast Buffet was awsum. everything you want for a full breakfast and it was included in the price

Me and my wife always stay here because of the Great Service we get! The location is Great and you are in walking distance of all of the Businesses in town! The room we stay at is large and on the creek. All of the rooms back up to the creek and it is very relaxing!

If you want to enjoy the lights of Gatlinburg, particularly during the holidays, the Twin Islands Best Western may be the place for you. During the day, the tshirt shops and attractions seem to run together, but at night the lights turn it into a fairyland. Twin Island is the perfect location to facilitate walking the strand rather than joining the bumper to bumper traffic. It is very close to Ripley's Aquarium, the Hard Rock Cafe, and importantly No Way Jose's mexican restaurant. We went to Jose's for lunch and an outstanding margarita; it's right next to the hotel. At the same time, the hotel is towards the end of the strand area so it's quieter and the sound made by the rushing rivers drown out the sound of the traffic. The hotel is clean, if somewhat dated and reasonably priced. Breakfast is somewhat of an afterthought, with only six tables for four, with many, many rooms. They do give you a 20% discount on the Atrium Pancake House, but didn't mention it when we checked in. We found the discount coupon upon turning in our room "keys". I would liked to have taken advantage of it. Average hotel, but great location! We'd stay there again, but make other breakfast plans.

We had the opportunity to go to Gatlinburg for a few days, and were looking for a place to stay. We chose the Twin Islands because it was centrally located, adn we could walk to almost anywhere we wanted to go.
We asked for a room with a jacuzzi, and a river view. Ours was on a downstairs floor, and when we walked out out onto our balcony, we were literallt 15 feet form the river that flows through the middle of town. We were able to walk down on the river sidewalk, and the view and sound of the flowing water was very restful.
If one had not known, you would not have guessed it was in the middle of town. the place is an older hotel, and could use some updating, but the rooms were clean, the staff was friendly and helpful, and the service was first rate. The continental breakfast was good, as well. We will definitely be staying here again.