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BEST WESTERN Twin Islands: Traveller Reviews

2.0 of 5
539 Parkway, Gatlinburg, TN 37738-3201
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BEST WESTERN Twin Islands
Ranked #18 of 91 hotels in Gatlinburg
4.0 of 5 stars 147 Reviews
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147 reviews from our community

    Trip type
Traveller rating
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    45
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    18
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Date Rating
Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Tranquility in the Middle of Town”
4 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

We had the opportunity to go to Gatlinburg for a few days, and were looking for a place to stay. We chose the Twin Islands because it was centrally located, adn we could walk to almost anywhere we wanted to go.
We asked for a room with a jacuzzi, and a river view. Ours was on a downstairs floor, and when we walked out out onto our balcony, we were literallt 15 feet form the river that flows through the middle of town. We were able to walk down on the river sidewalk, and the view and sound of the flowing water was very restful.
If one had not known, you would not have guessed it was in the middle of town. the place is an older hotel, and could use some updating, but the rooms were clean, the staff was friendly and helpful, and the service was first rate. The continental breakfast was good, as well. We will definitely be staying here again.

Room Tip: All the rooms are situated on the river. We liked the back side, The upper rooms likely have more...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Surfnsandlover about BEST WESTERN Twin Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossville, Georgia
1 review
1 helpful vote 1 helpful vote
“Great experience!”
4 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

Just returned from a weekend trip to Twin Islands in Gatlinburg. Enjoyed staying on this end of town. It was a very busy weekend - seems a lot of folks wanted to get married on 11/11/11. Our room was very large with a fireplace and two queen beds. The beds were very comfortable. The room was very clean. Believe me, I will NOT stay in a dirty room. We will return again.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Vickie B about BEST WESTERN Twin Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great location, clean room, good price”
5 of 5 stars Reviewed 14 October 2011

We did a weekend trip to gatlinburg and stayed at the twin islands. Very good location, the rooms were very clean, seemed to be remodeled recently. Staff was friendly and the pool and jacuzzi were great. Cost was reasonable.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dance_Partners_Ky about BEST WESTERN Twin Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mobile
1 review
3 helpful votes 3 helpful votes
“Best Location. Most courteous. Very Clean. Comfortable Beds”
5 of 5 stars Reviewed 9 October 2011
3
people found this review helpful

I have stayed at this hotel for over 10 years and my last stay was Sept 21st - Sept 24th. I love this location because it is right on the edge of town. I have stayed downtown before and it is entirely too noisy. I have also stayed further out from town and it is a total hassle to drive and pay to park somewhere. Downtown Gatlinburg is alot of fun to walk and visit the variety of stores. In other words, there is plenty to do and great places to eat!!
The staff at the Twin Islands are very nice and can't seem to do enough for you. I have made friends on my visits and look forward to seeing them each time I visit Gatlinburg.
The rooms are quaint and very clean. I have stayed here at least 15 times and have never had a problem with cleanliness.
This past year, Twin Islands have updated all the beds with new Beauty Rest mattresses. I sleep much better there than I do at home now.
You will enjoy Twin Islands not only because of the above mentioned reasons, but because its quite and has plenty to offer in the way of scenery. There is a stream running around the entire hotel. The majority of the room have balconys or back doors to walk out on the grassy landing. On the side by the office, there are plenty of ducks and occasionally an otter swimming in the stream.
On my last trip, I discovered that hot breakfast was available free of charge so this just adds to the charm.
I will go back to Gatlinburg again in January of 2012 and this is the only place for me to stay. I think you will enjoy it without a doubt!!!

Room Tip: During the warmer months, if you like to watch the ducks, get a room on the side by the office.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Seaview700 about BEST WESTERN Twin Islands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Overpriced for a bloody toilet seat...”
2 of 5 stars Reviewed 8 October 2011

After spending roughly 2 hours driving 2 miles, we finally arrived. It looked slightly rusty - no big deal. We get to our room and the first thing we see is a lizard on the bed. Went to the main office and asked for our money back. The lady just gave us a new room. Called for a blanket later that night and it took over 30 minutes for it to arrive. I refused to tip the old cripple and so she stood at the door knocking and speaking so variation of Chinese for at least 20 minutes. We called security went back to sleep and fled the next morning. We had booked 5 nights. Stay here only if your looking for a cheap thrill.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask yourmanmorgan56 about BEST WESTERN Twin Islands
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Additional Information about BEST WESTERN Twin Islands

  • Best Western Hotel Gatlinburg
  • Best Western Gatlinburg
  • Gatlinburg Best Western
Address: 539 Parkway, Gatlinburg, TN 37738-3201
Price range (per night):* 90 AUD - 484 AUD

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