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Riverhouse at the Park: Traveller Reviews

205 Ski Mtn. Rd., Gatlinburg, TN
Hotel amenities
Riverhouse at the Park
Ranked #9 of 91 hotels in Gatlinburg
4.5 of 5 stars 128 Reviews
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128 reviews from our community

    Trip type
Traveller rating
    77
    37
    9
    3
    2
Date Rating
Nashville, TN
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
“Excellent Hotel very close to downtown.”
4 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

If you have never been to Gatlinburg/Pigeon Forge during a busy season, sometime find a reason to go. It is a lessen in traffic patience to rival LA rush hour. When we finally got the the Riverhouse, we were greeted with a friendly face and a perfect spot just off the main strip. It is located only about 100 yards from the beginning of the main drag and over one block but is miles away from hectic.
On to naptime. The rooms are completely oversized. I will assume most of them are the same layout with a large vanity area with shelves, a small fridge and a microwave. The full bath is off this area. Be careful, the water pressure on high will but you through the wall. The beds are in the next room with a corner gas fireplace, and a small table and chairs, and a decent TV above the fireplace. There was also a reading chair and a loveseat (that our youngest daughter decided was her bed). Our room had a wide balcony looking over the river, which had it not been 24F degrees at night, would have been great to sit out and try a few different wines, even with 4-5 people out there. The beds were very comfortable but only had 2 pillow each. I know, small discomfort but I whine a lot. Overall the decor was very 70's but very clean and in really good shape. It was like we had stepped back 30 years ago and it was recently purchased.
The hotel amenities we were able to take advantage of were the hot tub and the breakfast delivery. The pool is next to the hot tub but I am guessing it would not have been refreshing in December. For breakfast in the morning, it was coffee, juice and donuts, delivered to your door, seemingly 2 minutes after you call the kitchen to ask for them. Donuts were great and fresh, and if the OJ was not fresh squeezed, as close to it as possible.
Checkout was a breeze and again friendly. We had to turn our keys back in, and these were actual metal keys, didn't know they existed anymore.
Some tips, rooms 201-205 are the closest to the pool and hot tub. Great for getting out of the tub and back to your room when it is 28F. Maybe not so great if you don't want to be near the pool. The hotel is at the corner of Ski Mt rd and River Rd. Ski Mt goes up to Ober Gatlinburg if you want to head up that way. River Rd runs parallel to the Parkway (main st) and generally has a bit less traffic. There is a general store diagonally across the street for some goods and has a deli/grill as well as a liquor store. There is a winery store next to it but skip that as they are way too pretentious and although I still bought a bottle to try, it was not good.
Overall, we had an excellent stay and will back again in the summer to enjoy the outdoors a bit more, and have some decent wine on that balcony.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Convenience Plus Personality”
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

This is a wonderfully placed small hotel. The location can't be beat. We love to drive into the mountains for the day and its great not having to drive through lots of traffic to get to the park. The rooms are very large with a nice gas fireplace. There are nice balconies overlooking the water with plenty of room to sit and relax after a long day of hiking or shopping. Very friendly staff and good value for the money. I have stayed here many times and have told family and friends about it. I will be back again soon.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Welcome to Grandma's House”
4 of 5 stars Reviewed 8 November 2011
4
people found this review helpful

After reading a few reviews, I booked this place for a four-day work trip. Having stayed at many chain hotels, I've come to love quirky independent hotels. Riverhouse fit the bill.

Yes, the decor is dated, but the place is so amazingly clean. Seriously clean. The room was big, as well as the balcony. Nice fireplace and large relaxing bath tub. You can tell that the owners take pride in keeping the place clean and well maintained.

The donuts were delicious and delivery literally took minutes. I had to laugh because I think their coffee cups were the same as I have seen in hospitals.

The only minor issue was the free WiFi. With the room's steel doors, it's hard to get a strong signal.

Overall, I would return here in a minute.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Farmington, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“The sound of the river makes it easy to overlook 70's decor”
5 of 5 stars Reviewed 2 November 2011
3
people found this review helpful

OK, so the decor is a little dated but that's easy to overlook. This room was comfortable, clean and we were lulled into dreamland by the sound of the running river just off our balcony. The balcony with a top notch view of the fall colors was a pleasant place for a glass of wine and we felt like we were miles away from the world even though we were only a block from bustling Gatlinburg. Room options include fireplaces but ours was simple, and just what we needed. Price includes a limited continental breakfast (donuts made on-site daily, toast and coffee) delivered to your room. It's close to the park, inexpensive and walking distance to restaurants. I'd stay here again and recommend it to friends and family.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Acworth, Georgia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Pleasantly Surprised”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I'm a VERY picky person when it comes to hotels/motels, but this had so many good reviews I wanted to take the chance and I'm SO glad we did! I can't wait to stay there again.

Yes, it looks like you walked into your gentle grandma's upstairs.
Yes, the chairs could use recovering and the bed could use a new bedspread.
Yes, the tile is and old fashioned pale yellow color.
Yes, the service is incredible and sweet.
Yes, there's some wood paneling.
Yes, old furnishings can last forever when they're taken care of.

BUT....
This was the CLEANEST, most inviting, spacious hotel we could have picked. The service was fantastic (and yes, I'll say it too - the donuts are to die for), every square inch was cleaned to the nines and the room was huge!

The fireplace was massive, so we laid the extra blanket on the hearth and cozied up next to the fire after a freezing night of seeing the sights. The whirlpool jetted tub was incredible and the jets had enough pressure to them to really relax your muscles. The bed was really comfortable, but the pillows were a little flat for me. I was happy I'd brought my own. We booked the room late, so we had a street-side suite, but there was no noticable road noise and the view was still great (especially with all the brightly colored leaves).

The location was fantastic. It's just 1.5 blocks to the main street and very close to our favorite sports bar in town. After we checked out on Sunday, they were gracious enough to let us keep our car parked there for the afternoon while we did some last minute touristy things before heading out in the early evening. I love the late checkout at 12 that gives you a chance to stay snuggled in the cozy room late into the morning.

Room Tip: Rooms on levels 3-4 are good on the street side if you want a nice Gatlinburg view.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Riverhouse at the Park

  • Riverhouse At The Park Gatlinburg
Address: 205 Ski Mtn. Rd., Gatlinburg, TN
Price range (per night):* 43 AUD - 173 AUD

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