Check in on sat. with no problems stayed in bld 7 with the free wi-fi. The room was bigger than expected with 2 queen beds, sofa, tv and stand, desk with 2 chairs, night stand between the beds. maid service is every day with changing the sheets every other day. 2 vanity sinks one in the bathroom, one in the room beside the bathroom. Nice balcony with 2 chairs and a table. The minor problems with the room are as follows; only two lamps in the room so kinda dark at night especially since one lamp the knob was broken on (reported on sunday but never replaced) and the balcony door kinda hard to close at times, wi-fi sometime intermittent during the day time. Over all would stay at again. The on site restaurant had good food at a decent price.

This hotel was clean, staff friendly and helpful, good price. Don't bother with the river view too much money. Building 6 had a great view of Mt LeConte. Big open window and glass doors. Comfortable beds, microwave, good size dorm fridge, small table & 2 chairs. Outdoor seating to watch the clouds move over the mountains & to watch the moon rise. Off the main drag so very quite. Easy access to the parkway through a shopping center directly accross from the hotel. to get to the room use either the many stairs or ramps. Nice simple pool. Bought 3 day waterpark tickets great value and fun time for all. Free WiFi in building 7 seating within the building. Could gain access to the web sitting outdoors near building 7. Simple laundry but nice.

I took my fiancée up to Gatlinburg for a little getaway. We checked in quickly on a Saturday around noon. The room was cute and large. It's a little older hotel, but you have to remember, this is Gatlinburg. We had an end room on the second floor and you would think it would have a lot of foot traffic noice, but it was very quiet. We left the sliding door open at night to here the sound of the river. The shower had great water pressure and the bathroom had a separate sink area so the two of us could get ready at the same time. We are a very laid back couple and the trip was great. Gatlinburg is a town were you have to deal with a lot of people, so just enjoy the fresh air and views. The best part of Gatlinburg is that you can park your car when you arrive into town and not have to use it until you leave, as long as you stay in the Gatlinburg area, so bring some walking shoes.

Never in my life have I dealt with unclean conditions such as these. On our way in to the room my 3 year old was stung by wasp. We unloaded the car and went into town. When we got back to the room we were greeted by ants, roaches, and a scorpion.

They moved us to another room, only to be greeted by more of the same. When I complained the next morning I was snapped at by a very unpleasent front desk clerk. How she is able to keep her job is beyond me. They refused any kind of refund.

If you love your family keep them away from this roach motel.