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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain: Traveller Reviews

3.0 of 5
404 Historic Nature Trail, Gatlinburg, TN 37738
Hotel amenities
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Ranked #1 of 91 hotels in Gatlinburg
4.5 of 5 stars 248 Reviews
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248 reviews from our community

What travellers say about this hotel
  • Very nice(29)
  • Friendly and helpful(22)
  • Full kitchen(19)
  • National Park(19)
  • Living room(17)
  • Indoor pool(15)
  • Bedroom villa(15)
  • Main drag(14)
  • Hot tub(13)
  • Short walk(12)
Traveller rating
    186
    43
    11
    2
    6
Only show reviews for Family (118) | Couples (93) | Business (3)
Date Rating
Warwick, Rhode Island
1 review
1 helpful vote 1 helpful vote
“People make a difference”
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

We have stayed at this resort about six times over the years. This time we stayed in a two bedroom creek side room. It was great as usual. This review, however, will center around the staff of this great Holiday Inn property. I want to name a few of the staff who made our stay so pleasurable. First Eric, the front desk manager for allowing us to store a few items while we stayed over at Mount Leconte before check in. Then Matt, a front desk specialist who was so courteous and paid a great deal of attention to detail. Amanda, another front desk specialist we encountered, remembered me by name and on a number of occasions asked if there was something more she could do for my wife and I. Kolby, who worked in Guest Services, never missed an opportunity to ask about our vacation and how it was enfolding. The maintenance staff and housekeeping staff were always courteous to us. Those people are busy! The place is impeccably clean and neat. All is in working order.
If you ever want to visit the Great Smokey Mountain National Park, I strongly suggest that you stay at this resort. The friendliness, attentiveness and attention to detail is without equal.

Room Tip: I like to stay on the Creek side if possible. Higher floor give a great view as well.
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  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Daisy155 about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macomb, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“EXCELLENT PLACE”
5 of 5 stars Reviewed 14 May 2012

We stayed 6 nights and never had experienced a Holiday Inn Club Vacation Resort before.
The entire resort was well maintained and clean with a friendly staff. They offered activities
to various age groups during the entire week.

Pools and hot tubs were wonderful as the outdoor cooking grills.

The location was PERFECT, close to all the action without being on the main street (just
one block from all the action). We spent most of our time in the Smokey Mountains and had several dinners in nearby Pigeon Forge.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dianne G about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nokomis
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Another Great Stay”
5 of 5 stars Reviewed 13 May 2012

This is one of the greatest places we have stayed. This time we met the manager and he was very nice. We love the rooms at the back overlooking the creek and asked to change our room to that area. The manager had the desk clerk change our room to that side and even gave us a room upgrade. Very nice villa and nicely located. We will stay here whenever we are in the area. We love the full kitchen so that we can use some of our leftovers from Florida instead of having to find a place to eat. This is a fully vacation villa and not a full service hotel like Crown Plaza so, there is no place to eat in this villa. The cost is a little more than some of the other places but, worth it.

  • Stayed April 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rex_Sheryl about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
“Fantastic place/stay...”
5 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

We booked here after seeing good reviews on Tripadviser, was concerned though with the reviews that this place was more condo like and less hotel and that they time share you...

We are SOOOOO glad we didn't let those few reviews about that deter us from staying here. We booked for a long 7 night stay... I really can't say enough, we were NOT pressured at all about the time share, they let you know about it upfront when you check in but if you are just honest and let them know you aren't interested they don't mention it again, honestly I forgot it was a time share by the end. I thought the stay was very hotel like only the best hotel i've ever been too. First of all the room was FANTASTIC, huge jaccuzi, very comfortable bed, everything was clean and new. Having the kitchen was fantastic since we have a 5mt old who came with me and my husband. The kitchen was fully stocked ... blender, toaster, pots pans, everything! (even a cheese grinder). Having a washer and dryer in the room was amazing. The fireplace was fantastic. I have no clue why anyone complains about anything with the room.... and you cannot beat the price. My inlaws stayed in Gatlinburg the same week and didn't book at the holiday inn and pd 50 more a night for a smaller, older room at another hotel.

Someone posted a review about the walk to the strip...making it sound like its a long hike... its about a 1/5th mile, slight, very slight incline, me and my husband didn't have a issue with it at all its a 1/5 mile... No biggie even with the stroller.

The staff really went above and beyond, our SUV's radiator cracked while we were in Gatlinburg and the hotel not only recommended a local mechanic but one of staff drove my husband up to the place to pick up our car when it was finished. Really above and beyond. We will recommend this place to everyone! Even the coffee in the lobby was great lol. Thank you for a fantastic stay! We will only be staying here when vacationing in Gatlinburg :D

Room Tip: We called ahead and asked for a higher floor room facing the creek and they accomidated :D
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  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tiffany F about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
31 helpful votes 31 helpful votes
“Outstanding and in the heart of it all”
5 of 5 stars Reviewed 12 May 2012

Took a day trip to bicycle up Clingmans Dome. Our short stay was Fantastic. The desk personnel were top notch and the view from the room and the suite was beautiful. Already planning our next longer stay. Could walk you verything and a short drive to the park.

Room Tip: Facing the mountains higher up is nice
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  • Stayed May 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask passng about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

404 Historic Nature Trail, Gatlinburg, TN 37738
Price range (per night):* 128 AUD - 277 AUD

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