The staff are great! The villas are nice and comfortable except for the paper thin walls and clunky doors. We had the misfortune of staying during a youth retreat . . . Slamming doors, knocking, screaming, and running up and down the halls made for a bad experience. I had enough at 12:30AM and became my father for about 30 seconds. It quieted down but by then I was wound-up. As luck would have it, our neighbors rose at 6:00AM to greet us with even more obnoxious behavior. I refrained from once again morphing into my father by praying for supernatural patience to overwhelm me. I realize the hotel/time share management aren't responsible for rude neighbors. However, events like this are frequent in Gatlinburg. We will not return. Good for families....bad for couples.

We stayed with our family, grandparents, us and grandkids, over the Holidays. We had a two bedroom suite. This place is excellent. The staff is amazing. They went above and beyond. The location is perfect. Once your car is parked you don't need it again. The suites are one of the best I have seen in this type set up. Very Very Nice. We had 6 people and we were all very comfortable and never felt crowded or on top of eachother. We even cooked Christmas dinner in the kitchen and were very comfortable. The place was so clean. My son lost a small toy in the bedroom and we had to move the beds. There wasn't a dusty bunny to be found. This was probably the cleanest place I have stayed. I can't believe there is a better place to stay in Gaitlinburg.

OK, I will confess that we own here, but we have no regrets in owning here. Our last stay was Veteran's Day week this past November, 2011. Everything was great. Every good thing you read about this property is right. My only warning is that you may not get a room here if you do not own here as the owners (like us) absolutely love this place!

This is our first time visiting Gatlinburg, Tennessee and we stayed at Holiday Inn. This place is very quiet and friendly. There are lot activities for the kids. The most memorable experience we had was the hike to Rainbow Falls, this is unforgettable experience. We hiked for almost 4 hours, the scenery was great. The room we stayed was near overseeing the mountains with fog. I would like to visit this place again in the summer.