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Hampton Inn Gatlinburg: Traveller Reviews

967 Parkway, Gatlinburg, TN 37738
Hotel amenities
Hampton Inn Gatlinburg
Ranked #26 of 91 hotels in Gatlinburg
4.0 of 5 stars 166 Reviews
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166 reviews from our community

    Trip type
Traveller rating
    60
    52
    33
    15
    6
Date Rating
Vevay, Indiana
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Hampton Inn Gatlinburg”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I always try to stay loyal to Hamptons. This property is older. During our visit, it was undergoing a remodel. I will definitely check it out when completed. Rooms are small, furniture & wall coverings showing a little wear & tear, but the room was very clean, smelled good.The bedding, linens are all of Hampton Inn quality I have come to expect. The breakfast area was bright, welcoming, with a fire-place & usual breakfast foods. Coffee & hot chocolate in lobby @ all hours were so welcome due to cold temps outside. Great location for walking around town. Staff could not have been nicer. Balcony over creek was nice.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Diane J about Hampton Inn Gatlinburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beckley, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“not the best.”
2 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

I like to write happy reviews, aand I LOVE Hampton inns, but I just cannot say very much about this Hampton Inn.
The goods:
The location IS wonderful! The staff was friendly, the bathrooms were clean. I loved the balcony above the river of my room, I love that it had a fireplace.
The not so goods:
I booked my room via phone, because I was travelling, and though I had never been to this location, I know (or thought I knew) Hampton Inn is always a safe bet. The hotel is under construction, I realize I am there off season, and they have to do the work some time, but I was beat, and had they told me when I inquired about the room, that they were working on the room, I would not have stayed there. They started the work early, and of course it was loud and woke me up. I did not get to drive all day and sleep in as I had planned. That made for a bad day.
The fireplace did not work, I called the front desk, they sent a man up to fix it. It was very nice, unitl I turned it off when I left the room to eat, and it would not come back on. I wasn't going to mess with it, I can get mean when I am tired, and the desk people were so nice, I did not want to be mean to them.
The breakfast was medicore.No meat, no cinnamon rolls. The omlette was burnt, the toast did not fit in the toaster. I was not impressed.
I passed 30 hotels with the same amineties, and cheaper priced to get to the Hampton Inn. I am thinking that I cannot just trust the name Hampton to mean great anymore. That really complicates my life, and makes me sad.

Room Tip: Hmm. Don't stay until renovations have been complete.
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Melissa W about Hampton Inn Gatlinburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansboro , NC
Top Contributor
74 reviews 74 reviews
Reviews in 21 cities Reviews in 21 cities
95 helpful votes 95 helpful votes
“Great Stay!”
4 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

My wife and I stayed here for 4 nights after Christmas. We stayed in room 101 which is the Creek-view King room with a Jacuzzi and Fireplace. The room was in good overall condition and we had no problems. The carpet looked a bit old, but they will be updating everything this year according to a notice we saw. The TV was a flat-screen, but the picture wasn't very crisp.

The fireplaces are a bit disappointing since the are encased in glass and put off very little heat.

The housekeeping was great. Very clean and usually very early except one day when they were obviously having a big turnover, not problem for us.

The Location can not be beat! We love being able to walk right onto the Parkway near the best places to eat.

The only thing I would have liked better was if other guests wouldn't be allowed to smoke on their balconies. I didn't like smelling smoke in a non-smoking facility.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cancun, Mexico
1 review
4 helpful votes 4 helpful votes
“Not Hampton”
1 of 5 stars Reviewed 25 December 2011
4
people found this review helpful

Room was full of dust pillows were covered with hair , booked for 5 nights left next morning.
My sinuses were so bad the next night ended up at a clinic.
This is not hampton just in name, will look much closer to reviews next time.
Note! party of 4 two rooms both this bad.

Room Tip: Don't stay here
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Danny W about Hampton Inn Gatlinburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
31 reviews 31 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Location, Location, Location”
5 of 5 stars Reviewed 2 December 2011 via mobile
3
people found this review helpful

This is a standard Hampton Inn, with a standard business style room, with the excaption of having a fireplace. The location is GREAT. It's directly across from several sit down restaurants including Calhoun (dinner) and Flapjacks (Breakfast). The hotel is within walking distance to all of downtown gburg.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by OnTheGo1202 for Gatlinburg
Ask OnTheGo1202 about Hampton Inn Gatlinburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rose Scarantino, Front Office Manager at Hampton Inn Gatlinburg, responded to this review
5 December 2011
Dear OnTheGo1202,
Thank you for your review on TripAdvisor. I think most would agree that our location is fantastic. I am pleased to hear you enjoyed your stay and look forward to your future visits!
Thank you,
Rose Scarantino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hampton Inn Gatlinburg

  • Gatlinburg Hampton Inn
Address: 967 Parkway, Gatlinburg, TN 37738
Price range (per night):* 77 AUD - 123 AUD

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Hampton Inn Gatlinburg
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