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Pointe Plaza Hotel: Traveller Reviews

3.0 of 5
2 Franklin Ave, Brooklyn, NY 11211
Hotel amenities
Pointe Plaza Hotel
Ranked #8 of 49 hotels in Brooklyn
4.5 of 5 stars 119 Reviews
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119 reviews from our community

    Trip type
Traveller rating
    65
    39
    6
    2
    7
Date Rating
2 reviews
12 helpful votes 12 helpful votes
“Its the best place from all my brooklyn hotel stay's”
5 of 5 stars Reviewed 5 February 2012 via mobile
10
people found this review helpful

I came in they help me with my stuff,the service is amazing there,I got a room on the 5th floor with nice view, very good beds, big rooms,at morning they have a breakfast room, good food, next time I will be back!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jwb646 about Pointe Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David PointePlaza, Manager at Pointe Plaza Hotel, responded to this review
15 March 2012
Dear guest

Thanks so much for your kind review, very much appreciated.

Best regards

Davy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
33 helpful votes 33 helpful votes
“Only downside is it's so comfy that you might not want to go out”
5 of 5 stars Reviewed 14 January 2012
12
people found this review helpful

Myself and my two kids stayed here for a few nights at the beginning of our multi-centre trip to the USA. We had a double king suite on the third floor. It was like a spacious apartment and had everything we needed, a comfy sofa bed and dining table and chairs in the dining/kitchen/living area. Remember to ask at reception for anything you need, ie cutlery etc the staff are only too happy to help. The bathroom was large with a huge tub which was great for a soak after a long cold day in the city.

The beds were so comfy and the linen was of a good quality. There were two huge closets with hanging space and space for folded items, an iron, hair dryer, complimentary toiletries and lovely soft towels. Free wi-fi in the room and TV topped off the in room facilities. The huge fridge and freezer came in useful when we bought ice cream from Sprinkles around the corner... cakes and breads to die for and very friendly service.

The shuttle service was free to Manhattan in the mornings and took us to Battery Park to catch the ferry to Liberty Island. Breakfast was included and was basic but welcome.

The staff here are really friendly, it's about $25 in a taxi either way from/to midtown Manhattan and staff are happy to call one for you, taxis accept payment in cash or by card and there is a convenient case machine around the corner in the bank next to Sprinkles. There are loads of restaurants near by and the area feels very safe, the locals let their kids pop to the shop or for an ice cream unattended so that's sign enough for me that it's felt to be pretty safe.

This is a Jewish area and it was a great opportunity to explain to my kids about the Jewish faith and having lived in a Jewish area in London and visited Israel a few times it was nice to be familiar with foods and customs and to enjoy some of the best freshly made bagels I've had in years.

The nearest subway is about 10 minutes walk away and only one change into Manhattan.

The only down side to this hotel in my opinion is that it was so comfy and so much of a home from home that we didn't go out as much as we would have liked to! Great place to relax unwind and recover from jet lag or a late night on New Year's Eve and if you fancy some room service just ask at reception for some recommendations for a take out which will happily deliver to the hotel.

We loved this place and while it is away from the bright lights of the city it is a real haven, value for money and an immaculate place to stay.

Room Tip: We were on 3rd floor with a view of the Manhattan skyline and the new world trade building if we cra...
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mich67 about Pointe Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David PointePlaza, Manager at Pointe Plaza Hotel, responded to this review
17 January 2012
Dear Guest

WOW! what a Fabulous Detailed Review!

We're really delighted to see how well you spent your time while you were staying at the Pointe Plaza Hotel, especially that you took the opportunity to visit some local shops and discover the many diners in the surrounding area.

We appreciate your effort in writing such a detailed and informative review. We Hope to see you again on your next visit to NYC.

All the best to you and your Family

Davy
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London, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Loved it!!”
5 of 5 stars Reviewed 10 January 2012
4
people found this review helpful

The hotel's website really downplayed how good the hotel ended up being. The rooms are large and well laid out, and the beds were very comfortable. In addition the staff were very welcoming, and catered to our every requirement!
You'd never know that the hotel is kosher which was a nice surprise for me and my partner!
The hotels in a lovely location, that feels extremely safe and calm (unlike Times Square!!).
It was really nice staying here and I'd love to stay when we visit New York again.
Definitely recommended!!!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wayne G about Pointe Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David PointePlaza, Manager at Pointe Plaza Hotel, responded to this review
16 January 2012
Dear Wayne

Thank you so much for your Fabulous Review, We always strive to serve our guest, and to surpass any expectations.
Thanks for mentioning our Website. We're currently updating our website, to make it more Useful and Informative.

All the best!

Davy
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Riverside, California, United States
1 review
5 helpful votes 5 helpful votes
“Enjoyable Experience”
5 of 5 stars Reviewed 7 January 2012
5
people found this review helpful

Last week, I visited New York for the first time, and my stay at Pointe Plaza was definitely one of my highlights. The hotel is clean, has a very friendly staff, and even offers a free shuttle to Time Square every morning. During the week I stayed at Pointe Plaza, I felt that warm, welcoming feeling that I get when I'm at home. If ever I needed information or help, I could always rely on the staff at the front desk to answer any of my questions. My experience was outstanding thanks to them. When I come back to New York, I will definitely be staying here again!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mike D about Pointe Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David PointePlaza, Manager at Pointe Plaza Hotel, responded to this review
13 January 2012
Dear Mike

Thank you so much for your kind review.

We loved having you here it was a real pleasure to meet you.
The team of pointe plaza hotel is trained to make all of our guest feel at home and we are happy to hear you felt that way.

we are looking forward to welcome you again very soon.

Best regards

Davy
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Broxbourne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“A HIDDEN GEM, A DEFINATE VALUE FOR MONEY HOTEL, A RATED.”
5 of 5 stars Reviewed 4 January 2012
4
people found this review helpful

POINTE PLAZA HOTEL, A HIDDEN GEM, This hotel is definately a hotel to consider, its a definate for thoose of us who want a value for money hotel. Ii is easier accessible to downtown Manhattan via the subway where unlike the Uk is always running, ( even on Boxing Day!)
The hotel is impressive clean wjith very friendly staff who are always willing to offer advice and say YES to the many requests I had.
Each day a full continental breakfast was offered, it included everything you expect and then some.
This hotel offers a full kitchen service for thoose of us who want to be a chef, including a hob cooker, a microwave and a full size fridge.
WHILST A USEFUL DAILY MORNING COURTESY BUS TO TIMES SQUARE, ADDED BONUS.
I HAVE VISITED NEW YORK MANY TIMES AND THIS HOTEL IS NOW IN MY TOP TWO OF HOTELS TO CONSIDER.
YES I WOULD BE DEFINATELY USING THIS ESTABLISHMENT AGAIN.
THANKS VERY MUCH DAVE.
WE HOPE TO SEE YOU NEXT YEAR .
RICK, WAYNE AND DANIELLE FROM UK

Room Tip: All rooms are very clean and spacious
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rickyrico about Pointe Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David PointePlaza, Manager at Pointe Plaza Hotel, responded to this review
8 January 2012
Dear Rick, Wayne and Danielle,

Thank you for such wonderful review, we are so happy to hear that you enjoyed your stay with us.
It was very nice meeting you here and looking forward seeing you again.

Wishing you again Happy new year !

Kind regards

Davy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Pointe Plaza Hotel

2 Franklin Ave, Brooklyn, NY 11211
Price range (per night):* 161 AUD - 291 AUD

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