All of us were from out of town or the area and attending my son's wedding. We stayed at this hotel and can only say that if you are looking for a really great experience, run by staff who truly understand customer care and service this is the place!. The decor is unique, and stylish, the amenites one would need are all available, but more importantly the staff goes above and beyond to do eveything they can to address any question, problem or provide services to help you reach any venue you need to get to. In an age where customer service seems to be disappearing rapidly, THEY TRULY EXCEED YOUR EXPECTATIONS! We plan to come back and this is diffinetly where we would stay. T.S. Connecticut

Our stay at NU was excellent value. Very clean and soothing decor. Helpful and friendly staff. Great location and really great price for the area. Continental breakfast was more than enough.

The service, atmosphere, amenities, cleanliness, accessibility of the NU Hotel are all exemplary. Great continental breakfast.

I stayed for ten days at the NU Hotel in late November / early December 2011. It’s a lovely, low-key, laid-back, eco-friendly boutique hotel with fantastic staff. Spacious rooms and comfortable beds. Free wi-fi, breakfast (bagels, pastries, coffee, juice, fresh fruit salad), iPads and bicycles. A couple of blocks from the subway, where the A train gets you to Times Square in 25 minutes. It’s in a lovely neighbourhood, surrounded by shops, cafes and restaurants and less than a mile from the waterfront, with spectacular views of Manhattan. The only downside is the noise – not from the street (the works seem to have taken care of that), but internally – it is possible to hear people in the next room, and in the corridor. We were perhaps unlucky in that our room was opposite the linen closet, but were disturbed most mornings by the housekeeping staff. Maybe they could be made aware of that? That was the only downside, and I would happily stay here again on my next visit to New York.