Stayed here for a residency interview so got a pretty good rate. Rooms were just okay. Older decor but a very comfortable bed. No natural light in some rooms because it is a converted motel. Staff was nice. Room service was okay.

we spent three nights in a ground room floor.
No daylight at all,not a single city view ,only one window with an inside view on an empty meeting room...excepted once with a dozen of old men.
Decent bathroom.
Dinner was ordinary,poor choice,poor quality,poor and rough service...not exactly lively!
At 11.10p.m bar was already closed,impossible to have a drink .
Fortunately it was not my holiday inn first time ,otherwise never more holiday inn!

However,good location for visiting the city,near tramway stop.

One elevator for the entire hotel. People in the middle floors couldn't get on as it was always full when it got to them. Horrible wait service at breakfast buffet. No one new their jobs. Both days, upon return from the breakfast buffet, they had cleared the table, trashing full coffees and juices. I had booked two Queens, they gave my reservation away and only had Kings available. I'd rather sleep in my car than stay here again.

We stayed one night as part of a New England in the Fall tour. Hotel was very clean and the rooms well appointed and very comfortable. Went out to dinner and when we returned the bar/reception area was very busy and we could not get served. The complimentary breakfast was adequate but nothing special and the only seating was some distance from the buffet area.

All in all it was fine for a one or two night stay.