This is my first stay at this property, and only my second time at a SpringHill Suites. Check in was very quick, friendly and efficient. We made our way up to the room, and I thought the carpets in the corridor were badly in need of cleaning. Not just spot cleaning- they were badly soiled, and had the types of stains you see where someone drags a leaking garbage bag down the hall. Carpets in the room did not appear stained, but were NOT well vacuumed.
Everything else in the room appeared clean- no off smells or odd stains. The beds were VERY comfortable, and there were pillows in varying degrees of firmness, so we were ALL happy. I thought the room was smaller than the last SHS we stayed at, especially the bathroom. It was tiny. The sink was outside the bathroom, and that is a big help. There was also a sink/wetbar area with a fridge, microwave and coffee maker.
There were no outlets in the room convenient to the bed- I like to sit up in bed and surf the internet, and the only outlets convenient to the bed were fully occupied. I would have had to unplug either the lamp or the clock toplug in.
The pool area was clean with plenty of towels. The pool water was not as warm as it could have been, but it was still tollerable. The spa was way too cool for a hot tub. I know that they usually recommend a temperature no higher than 104 degrees, bit this did not feel even much warmer than body temperature, if at all... There were some balls floating it the pool that my kids loved playing with, and the pool towels were not your typical pool towels- these were fluffy, in excellent repair, and just much nicer than I am used to seeing at pool side.
Breakfast in the morning was adequate. Eggs, sausage, waffles, and standard continental fare. The breakfast attendant, Phillip, and an assistant, were quite efficient at keeping everything tidy and stocked on a busy holiday weekend. Like the carpets in the corridor, the carpet in the breakfast area was also pretty nasty.
Given the fact that there are many many hotels within a two block radius of this property, I would probably check out another one next time just because of the dirty carpets and the cold pool/hot tub. With so many to choose from, why settle?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC