We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Marriott Bonvoy member rate available
Booking.com
AU$189
Expedia.com
AU$223
Fully refundable before Fri, 29 Mar
No prepayment needed
Get rewarded with One Key
Courtyard
AU$190
Book Now with Marriott Bonvoy
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (263)
Filter reviews
263 results
Traveller rating
149
81
23
4
6
Traveller type
Time of year
LanguageAll languages
Traveller rating
149
81
23
4
6
See what travellers are saying:
Selected filters
Filter
Updating list...
165 - 170 of 263 reviews
Reviewed 8 July 2014

We chose this hotel based on reviews and we were very disappointed. We booked 3 rooms and the check in time was 3:00 pm we had driven 7 hours to get there. We arrive there at 5:00 pm and the rooms were still not ready for check in. We waited about an hour for the rooms to be cleaned. When we finally got in our rooms and pulled back the sheet 2 of our rooms had not had the bed linens changed. We know this because of the hairs on the sheets, a pearl from an earring or necklace laying under the sheet and nacho cheese doritos in the bed especially after waiting way past the check in time. The hotel otherwise was very nice but to me if the linens are not clean the rest is unimportant. Lila Gunn

Room tip: Hotel appeared clean but check the bed linens if staying here.
Date of stay: June 2014
  • Trip type: Travelled with family
    • Cleanliness
Thank Lila G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this reviewResponded 9 July 2014

Dear Lila
I am very sorry that you encountered these issues during your stay with us. I promise to share your feed back with all of my team and use it for extra training to ensure none of this will happen again. I also promise I will look into this and take strict measures to ensure none of our guests encounter these issues again. Please feel free to contact me if you are visiting Jacksonville in the near future as I would like to offer you a free one night stay with us to regain your trust and show you that we are committed to providing the best service for you and all our guests.
I hope to hear from you very soon.
Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

My wife and I planned a wedding cruise for ourselves, family, and close friends in April of this year. We sailed out of Jacksonville and stayed at this Marriott both 2 days before and 1 day after the cruise/wedding.

All I can say is our stay was complete in just about every way. The rooms were clean and very nice, as was the pool area. The attention of the staff was wonderful, both for the guests and for our pre-wedding dinner the night before the wedding and cruise departure.

The Director of Sales, Thomas, anticipated and took care of our every need. He was even so nice as to upgrade us to a suite free of charge both before and after the cruise. He took complete care of getting our meeting room set up for the dinner and the clean up after. Everything including the room rates was done at a very reasonable price.

The care and attention to detail of Thomas and the whole staff was awesome.

A minor ding against the hotel is there is no included breakfast, but there is a place to buy it right in the lobby area, with great food served.

I would recommend this hotel to anyone, especially (but not limited to) anyone planning any big events.

A random tip to men staying there in need/wanting a great barber, there is one located just down the street from the hotel called Center Stage Barber Shop that was just excellent. My cousin and I both got beard/goatee trims there before the wedding, and they provide great service at an almost unbelievable price.

Date of stay: April 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 903petec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this reviewResponded 2 July 2014

I am so glad you enjoyed your Stay with us. Thank you for the great feed back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

Our hotel on Amelia Island was a bust and we needed a place to stay without notice. The manager on duty got us a room with a roll away and put us at ease after a stressful day. The hotel itself was classic courtyard, nicely and thoughtfully appointed and very clean. Would definitely recommend.

Date of stay: June 2014
Thank JDMiami
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this reviewResponded 24 June 2014

I am so glad we were able to accommodate you after a stressful day. I hope to see you again soon :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We usually stop here on the way to South Florida; about 10 times, coming and going. Basic Courtyard services. Very convenient to large mall with great shopping/restaurants, and, for those of you who might be interested, about a mile from a great poker room. Only problem: last two visits the room stunk of whatever sanitizer they use. Overpowering enough to cause an asthma attack!!

Date of stay: May 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TheFoodLegend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this reviewResponded 20 June 2014

Thank you for your very valuable feed back. Your feed back made me more aware of the cleaning products over powering smell. I was able to address that issue with my housekeeping team.
You can be assured that our fresh smell in all our rooms will be back to normal. Thanks again for the feed back :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

We only stayed overnight at this hotel for a few hours so My review is limited . This hotel is nice. It's clean and appeared to be in a good location. You can see a walmart out the window which is always convenient. The staff appeared friendly. We occurred no problems. I've read complaints about no free breakfast. We stay at a lot of marriott properties and that seems to be standard for all courtyards for some reason. I don't know why Marriott has made that decision. They should rethink it in my opinion. I would recommend this hotel.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bowhunterups
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this reviewResponded 13 June 2014

I am so glad you enjoyed your stay with us :)
I hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews