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Casablanca Hotel Times Square: Traveller Reviews

4.0 of 5
147 West 43rd Street, New York City, NY 10036
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Casablanca Hotel Times Square
Ranked #1 of 430 hotels in New York City
5.0 of 5 stars 2046 Reviews
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2,046 reviews from our community

What travellers say about this hotel
  • Rick cafe(52)
  • Friendly and helpful(44)
  • Continental breakfast(42)
  • Very nice(36)
  • Great location(31)
  • Wine cheese(27)
  • Coffee tea(27)
  • Second floor(17)
  • CUSTOMER SERVICE(15)
  • Air conditioning(14)
Traveller rating
    1,650
    302
    49
    29
    15
Only show reviews for Family (329) | Couples (1,076) | Business (116)
Date Rating
Cedarburg,WI
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Number One for all the right reasons”
5 of 5 stars Reviewed 12 February 2012
4
people found this review helpful

Call me skeptical. I did not believe the hype, but could not find a hotel in the top 50 in NYC that fit our plans, so I booked @ the Casablanca. Now I agree with the reviews. My wife called the ambience "cozy, Moroccon with a touch of Tommy Bahama style added." Despite arriving at 11AM, we were welcomed immediately. The second floor lounge fulfilled our every need after an early flight and no breakfast. Fruit, exceptional coffee and tea along with pastries and cookies fortified us for a lovely walk over to the Cathedrel and Rockefeller Center and Central Park. Heading East from the property we had no idea that we were just steps from the bussle of Times Square.
When we returned the room was still not ready until 2:45, and at any other property this would have been a huge disappointment. But here we felt at home in the lounge.
The room itself was equally well appointed with an extraordinarily comfortable Queen bed, and two sitting chairs and table. A comfortably-sized Bath and closet were perfect for a NYC room. Breakfast was quite generous, if not a hot meal. Wine and cheese from 5-8PM is both generous and well timed.
One minor note: very, very friendly guys at the desk, but several times their knowledge of the city showed to be a bit lacking (subway lines, directions, restaurant recs.)
And, yes, it is steps from Times Square,TKTS,and most Broadway shows. So too is it near Macy's and the all subway lines up or downtown. YES this hotel deserves to be #1: you will be well coddled. Reserve a room now!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haverford, Pennsylvania
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Fabulous!”
5 of 5 stars Reviewed 12 February 2012
3
people found this review helpful

The Casablanca was an adventure in "hotelerie" that made my short stay in NYC special. As a single female, I was made to feel comfortable and safe by a courteous and attentive staff from the concierges to the housekeepers. This is a little Boutique Hotel gem with imaginative and elegant decor, from the artwork and carved woodwork in the furnishings to the spacious marble baths, with a 24-hour lounge serving beverages/snacks so that I avoided having to lug bottled water, coffee, etc. I look forward to a return visit soon.

Room Tip: Ask the concierges. They are very helpful.
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  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England
Senior Contributor
29 reviews 29 reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Absolutely Fantastic Hotel”
5 of 5 stars Reviewed 12 February 2012
3
people found this review helpful

A fantastic hotel. We would definitely return. From the helpful staff (who couldn’t do more for you) to Rick’s café (which had lovely hot chocolate not to mention my favourite almond croissants) and the spacious King sized room to toiletries (which were replaced once used) this Hotel has it all. It’s ten steps from Times Square with Metro stations either way out of the hotel to wherever you want to go. It was comfy, in a great position and has everything you need. I am a very light, noise conscious sleeper but this hotel is soundproofed and we never heard anyone in the rooms next to us or from outside, except of course the police/ambulance or fire crews that passed! Cannot fault this hotel, great choice, awesome holiday.

Room Tip: King Size is very spacious, we had room 604 which was at the front and could see Times Square!!
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pembrokeshire, Wales.
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Just right for us”
5 of 5 stars Reviewed 9 February 2012
4
people found this review helpful

We stayed here for 5 nights on our first visit to New York, and would agree with all the other comments here, this is a gem of a place, quirky but nice, and in a great location for the theatre district. Really a Bed and Breakfast hotel with limited breakfast choice, it is still possible to "send out" for a cooked breakfast if you really must. The early evening wine and cheese was very welcome, the free WiFi and guest computer (with printer!) a nice touch, and the staff are very helpful and friendly. Our room was fine, comfortable bed, enough space, and a remarkably good en-suite shower room. No view, but what do you expect in a city hotel? We certainly hope to visit New York again and would select this place again without hesitation.

Room Tip: Room 400 has no traffic noise, but there is some heater/AC unit noise
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Western Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“A Real Gem”
5 of 5 stars Reviewed 8 February 2012
5
people found this review helpful

We are Trip Advisor followers and saw the high rating when planning a 6 night visit to NY, A superbly presented and maintained hotel just a few steps from Times Square proper. Staff offer exceptional friendly service right down to room service people. Nothing was ever too much trouble.The complimentary continental breakfasts were exceptional, witht the daily wine and cheese offerings a treat.
Take the opportunity to enjoy a meal at Tony's restaurant right next door -but beware a one plate serving will satisfy 2 - 3 people!
Highly recommended as a Boutique Hotel

Room Tip: King Bed is superb
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask emem about Casablanca Hotel Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdeleGutman, Vice President at Casablanca Hotel Times Square, responded to this review
13 February 2012
Dear emem,

Thank you so much! We are very proud to have Trip Advisors top #20 restaurant in NYC (out of over 6,000) Tony's di Napoli right here at the Casablanca Hotel Times Square. There are few things so essential to a classic New York City experience than a great meal in a lively Italian restaurant. Our guests enjoy room service from Tony’s but why not enjoy their incredibly friendly service and distinctively New York atmosphere when it is so convenient to access through the "secret door" just off the lobby. We are thrilled you enjoyed it, and we hope to have you back soon!

Sincerely,
Adele Gutman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Casablanca Hotel Times Square

  • Casablanca Hotel
  • Casablanca Hotel New York City
  • Casablanca Hotel New York
  • Casablanca New York City
Address: 147 West 43rd Street, New York City, NY 10036
Price range (per night):* 315 AUD - 524 AUD

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